ERM Oversight Manager – Enterprise Resilience, Physical Security, and People/Talent Risk

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ERM Oversight Manager – Enterprise Resilience, Physical Security, and People/Talent Risk

GENERAL FUNCTION:

Drive effective implementation of the Enterprise Risk Management (ERM) Framework across multiple lines of business or a single, complex line of business by partnering with the line(s) to ensure that enterprise risk management programs are implemented in a manner that is consistent with the Bank's Risk Management Framework and adds value to the business/function in managing their risks.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Understands all Operational Risk Program elements (i.e. RCSA, BCRA, KRI, Third Party Risk Management, Business Continuity Management, etc.) methodology, governance, standards and procedures, including templates and overall framework.
• Provide guidance and training to the line of business or functional groups on effective implementation of the Enterprise Risk Management Framework.
• Assist lines of business (LOBs) and functional areas in developing and maintaining risk management procedures in accordance with program standards. Significant visibility with senior management.
• Engages with LOB (1st Line of Defense) and 2nd Line of Defense category experts on LOB or process specific risk assessments and provides independent oversight and credible challenge on risk tolerance and/or requirement decisions made by the 1st Line of Defense.
• Partners with 2nd line of defense risk category experts in vetting process and initial impact assessment of identified legal or regulatory changes.
• Provides oversight as 1st line of defense completes their impact assessment and determination of changes needed and risk rating of the change.  Provide challenge of noted risk rating as needed.
• Provide guidance to line managers in identifying and monitoring key risk indicators that represent early indicators of key drivers of risk for the area.
• Coordinate the development of risk dashboards, combining information tracked at the enterprise level such as key risk indicators, with information on top and emerging risks obtained through discussion with the line managers.
• May participate in or lead program councils
• Reviews operational trends for assigned areas and reviews escalated items.
• Provides oversight and credible challenge to operational loss root cause analysis and action plans.
• Provides oversight and monitoring of issue, incident and loss event aggregation and reporting.
• Performs and may direct periodic reviews of 1st Line of Defense procedures and provides guidance for new processes.
• Validates identified risks and controls and escalates gaps for discussion.
• Manages consistent RCSA usage and output per the RCSA policy/standards/procedures. Escalates items for challenge while engaged in oversight of RCSA activities (i.e. risk ratings).
• Clearly documents risk challenge and point of view for senior leadership.

SUPERVISORY RESPONSIBILITIES:

Responsible for providing employees with timely, candid and constructive performance feedback; d