People Operations Specialist

Job Summary

The People Operations Generalist plays a pivotal role in the People Operations team, reporting to the Associate Director of Employee Experience & Talent. This role will provide operational support to ensure seamless, timely, and effective execution of People Operations systems, processes, programs and policies.

Job Description

Essential Functions & Duties 

• Employee Relations: support workplace investigations, provide consultation and guidance for corrective performance actions, and ensure and promote compliance with institutional policy and state/federal labor laws  

• Support Title IX investigations and compliance in regard to equal benefits and opportunities 

• Administer and provide consultation for performance management, leaves of absence and workers’ compensation 

• Conduct exit interviews with departing employees, gather feedback about their experience, analyze data and report on trends/make recommendations for retention strategies 

• Maintain documentation, advise on, and communicate changes to policies and procedures 

• Collaborate with People Ops, Communications, Development and other cross-functional teams to develop, launch and provide ongoing support for an engaging and effective onboarding experience for onsite, hybrid and remote employees alike 

• Operate as a strategic consultant for department administrators/heads, functional leaders, and other people managers regarding team structure, internal moves/job changes, promotions, and job audits/reclassifications 

• Support/lead process improvement projects related to people programs, including communication and change management 

• Collaborate on AA and EEOC compliance and annual reporting 

• Other adhoc People Operations projects and tasks as assigned 

Required Experience & Education 

• BS/BA degree OR high school diploma/GED and a certification in HR (SHRM, PHR, CHRM/CHRP, etc...) 

• 5+ years' experience in fast-paced environment supporting People Operations/Human Resources programs, processes, and policies 

• Willingness to complete training and/or a certification program for Title IX 

• Ability to communicate in written and verbal form with employees across all levels and functions 

• Proven strength in attention to detail  

• Ability to present/facilitate to large groups of employees across levels and functions.  

• Proficiency in MS Office Suite (or Office online) 

Preferred Experience & Education 

• Experience working in a Title IX program at a public college, university or research institution 

• Ability to analyze and report on complex data sets, and make strategic improvement recommendations 

• A demonstrated commitment to diversity, equity, engagement and inclusive recruitment practices  

Additional Job Requirements

Physical Requirements 

• Lifting/carrying less than 25lbs 

• Moderat