Medical Assistant - Diabetes Clinic (2 positions)

About Us:

At the forefront of medical discovery as it relates to understanding the causes of obesity, diabetes, cardiovascular disease, cancer and dementia, Pennington Biomedical Research Center is a campus of Louisiana State University and conducts basic, clinical and population research. The Center includes Basic Science, Clinical Research, and Population and Public Health, enabling both focused research and translational science. Research at Pennington Biomedical is supported broadly by multiple NIH Research Centers, and includes approximately 65 faculty and 20 postdoctoral fellows who comprise a network of 44 laboratories and 13 highly specialized core service facilities. Pennington Biomedical is located within state-of-the-art research facilities on a 222-acre campus in Baton Rouge, Louisiana.

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Job Posting Title:

Medical Assistant - Diabetes Clinic (2 positions)

   

Position Type:

Classified

   

Department:

LSUPBRC ExD - CS - Diabetes and Metabolism Clinic (Tim Gilbert (00089951))

   

Work Location:

LSU - Pennington Biomedical

   

Pay Grade:

Classified Medical

   

Job Description:

Pennington Biomedical Research Center, a world-renowned academic research institute of Louisiana State University, is seeking a Medical Assistant in the Diabetes and Metabolism Care Clinic.

 

As the first point of contact for patients, the Medical Assistant will play a vital role in creating a welcoming and efficient experience for patients. This position will ensure that patient check-in processes run smoothly, insurance is verified, and patient records are up-to-date, while maintaining high standards of professionalism and confidentiality.

Major Responsibilities

• Patient Check-In: Welcome patients upon arrival, confirm appointments, and guide them through the check-in process.

• Insurance Verification: Verify insurance details, ensure eligibility, and explain any pertinent payment policies to patients.

• Demographic Updates: Confirm and update patient contact information, emergency contacts, and other essential details.

• Communication Management: Answer and triage incoming phone calls, addressing patient inquiries, directing calls to appropriate personnel, and ensuring efficient communication.

Required Qualifications

Two years of clerical experience in a patient care setting such as a medical clinic, hospital, mental health facility, facility for the developmentally disabled, or other type of healthcare facility.

Substitutions:

• Experience as a nursing assistant will substitute for the required experience on the basis of two years of nursing assistant experience for one year of the required experience.

• A certificate of completion from a medical assistant training program earned at a college or technical institute accredited by the Commission on Accreditation of Allied Health Education Programs or the Accrediting Bureau of Health Education Schools will substitute for one year of the required experience.

• An associate degree from