Business Transformation Office Lead-Payments-Executive Director

You enjoy leading and shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. 
  

As a Product Director in the Transformation Office of the CAO you lead innovation through the development of products and features that delight customers. As a leader you will be responsible for leading, managing and inspiring transformation leads and partners across multiple locations focused clear, concise and well managed transformation initiatives that drives value for our customers and stakeholders.  

Job responsibilities 

• Help businesses achieve higher levels of organizational performance specific to high-quality product delivery 

• Evaluate and optimize organizational performance by identifying areas for improvement, framing an organizational maturity model, and implementing tailored solutions to enhance productivity and efficiency on various organization area 

• Align strategic business plans with broad functional and organizational strategies and ensure optimized organizational design and performance 

• Develop, implement, and enable adoption of strategic business plans in an effort to shape efficient work processes 

• Partner with senior product and technology leaders to help frame product vision, OKRs, and goals 

• Facilitate and train groups to drive adoption of relevant business practices to enhance product delivery capabilities 

• Lead, mentor, and coach product and technology leadership, teams, and individuals to build high-performing holistic product backlog systems while focusing on decision-making, building a collaborative company culture, and fostering continuous improvement 

• Partner with leaders across the organization to address systemic challenges and local optimizations that hinder end-to-end effectiveness and collaboration 

• Own and effectively manage organizational development programs from ideation to implementation, while influencing change that increases organizational performance at a sustainable pace 

• Drive executive-level communication and navigate the organization effectively to drive adoption of the Operating Model, highlighting to senior leadership and helping to resolve organizational impediments 

• Required Travel: up to 20% domestic and international travel to various client sites and JPMC offices for internal meetings