Senior Product Designer, Ticketmaster Promoted

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and collaborative. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, please read on!

THE JOB

TM Promoted is an advertising platform built exclusively for event marketers to help them sell tickets and build awareness for their events.  TM Promoted is a self-serve platform where marketers can log in and create advertising campaigns on their own.  The platform must be simple, intuitive, and geared towards the novice marketer. 

As Senior Product Designer – Ticketmaster Promoted, you will create innovative, best-of-breed design solutions for the next generation business-to-business products in the Ticketmaster Enterprise portfolio. You will interface with some of the biggest names in live entertainment and take on the challenge of building world-class solutions that can scale and bring value to organizations of varying sizes and objectives.

You will play a critical role in the success of Promoted Ads. The tool is a new digital advertising offering for event marketers. You will be accountable for achieving the tool’s business goals by utilizing design excellence, ease of use and task success. You will be liaising with other designers to ensure an industry-leading overall client experience.

WHAT THIS ROLE WILL DO

• Use core information architecture and design expertise to take product design deliverables through a full project lifecycle
• Identify user types, scenarios, journeys, flow/decision maps and produce relevant documentation to convey this vision
• Participate in and lead ideation workshops with cross-functional teams
• Generate wireframes, storyboards, prototypes, and/or define the structure for design artifacts to be produced
• Lead design efforts for our products and application across various device types
• Create visually compelling and accessible experiences using your design layout, typography, iconography, color theory, and composition skills
• Ensure Ticketmaster’s brand identity is considered and integrated into all features, and ensure the logical user flow is translated into an intuitive and stylish experience
• Conduct internal QA tests to ensure deliveries meet initial design specifications
• Initiate and conduct user research and testing to better understand how users experience our product, including usability testing
• Work with the Analytics and product management teams to drive measurable UX decisions
• Collaborate with other product designers to align to our Global Design System
• Understand long-term vision and strategic business goals of the project
• Keep skills fresh and be able to share out best practices, technical trends and developments with team

WHAT THIS PERSON WILL BRING

• 5-7 years of Enterprise level product design exeperien
• Thorough grounding in principles, methodology and practices of digital product design with proven hands-on experience in a working environment, i.e. UX design, UX research, interface design, mobile app design, interaction design, and/or branding
• An outstanding portfolio with cross-platform product design works
• Ability to drive a range of innovative and compositionally strong design solutions
• Ability to think creatively and present concepts clearly to stakeholders and team members
• An understanding of capabilities and limitation of technologies that are used to create powerful interactive experiences: HTML / CSS / AJAX / JavaScript / SQL
• A strong understanding of best/tried and true as well as current trends in UX/UI practices and cross-platform development
• A fundamental understanding of relationship between good UX, UI design and branding
• A strong understanding of grid systems and layouts and/or exceptional typography and graphic design de