Advanced Community Care Clinician

Job Description:

About the Role:

We employ a field-based, home-based care model and are committed to meeting members where they are--in their homes, in their community, and in our Hubs. You will go above and beyond to bring your clinical assessment skills and patient care skills to connect with members in Massachusetts in a non-judgmental, respectful and empathic manner. You will improve their clinical and life outcomes by decreasing unnecessary hospitalizations, emergency room visits, and unnecessary specialty referrals. Ultimately, you will deliver satisfaction to the patient and referring clinician.  This is a unique opportunity to be at the ground floor of a rapidly-growing organization that is leading change in the healthcare industry, providing better health outcomes for those who need it most.

Responsibilities:

The ideal candidate will bring meaningful experience functioning as a field based clinician, evaluating individuals with acute needs in a fast-paced environment, delivering consistent quality care, communicating thoughtfully with patients, families and providers, and continuously seeking self-development and learning. They will have the experience and credibility to identify holistic opportunities to deliver clinical and social impact for each individual you care for. This is a unique opportunity to be at the ground floor of a rapidly-growing organization that is leading change in the healthcare industry, providing better health outcomes for those who need it most -- in a time of real crisis. 

• You will work independently with tele-health connectivity and deploy to members’ homes, or wherever they are in the community, in response to requests for medical, behavioral health, maternal health, and social needs.

• Provide high-quality, person-centered, integrated, physical, behavioral, maternal, and social care to high-risk individuals in their homes as part of an integrated primary care team.

• Assist, in collaboration with our virtual urgent care team of APP’s and physicians, members with urgent care needs wherever they are in the community.  Provide therapeutic intervention under the direct guidance of a physician. Which may include, IV insertion, IV/IM/SQ medication administration, 12 EKG, Phlebotomy, etc. (Dependent upon local legal regulations) 

• Work with an interdisciplinary community-based team, in collaboration with  experienced APP’s, and under the direction of physicians, to facilitate primary care in the home and respond to the acute and acute-on-chronic needs of Cityblock members.

• Engage with members recently discharged from inpatient admission or recently seen in an Emergency Department to prevent readmission, as well as to educate members on the services and care and services available as a Cityblock member.

• In some markets, care for pediatric patients in their homes to prevent the need for Emergency Department visits.

• In some markets, assist pregnant or recently postpartum members with maternal health needs and navigation, as well as act as a support through pregnancy and delivery.

• Utilize Cityblock’s custom-built care facilitation platform, which will enable you to collect data, organize information, track tasks, and communicate with staff, patients, and family

Requirements for the Role:

• EMT-Paramedic or NREMT and/or with an active license to practice in the state in which you are seeking employment with Cityblock 

• 2+  years of field clinical experience as a paramedic and 4+ years clinically which can include prior experience as an EMT, Nursing Assistant/ER Tech adding up to 4 years.

• Drivers license and good driving record, along with reliable transportation.

• Strong critical thinking skills, excellent communication skills, and strong management of complex clinical issues, providing effective handoffs and ensuring loop-closure

• Experience and credibility to identify holistic opportunities to deliver clinical and social impact for each member you interact with

• Ability to adapt and operate in a fast-paced, evolving work environment

• A reputation for delivering excellent clinical service with follow-through and diligence

• Strong, proven analytical skills, and aptitude for learning new technologies 

• A deep commitment to transforming health and social care for vulnerable populations

• COVID-19 Vaccination is a requirement for this position.

• Must live in reasonabl