RMA Technician I (Onsite)

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As an RMA Technician, you will be a key player for Axon's success. You will support the RMA team, sales team, and our direct customers by building and testing high quality refurbished material. We are seeking a candidate who is well organized, excels in communication and detail oriented.

What You’ll Do

Location: Onsite at our Deer Valley (AZ) location

Reports to: Supervisor, RMA

Responsible for initial testing and troubleshooting of developing and testing devices returned by customers, primarily working under RMA Lead tech. Responsibilities also include:

• • Will coordinate with RMA Lead for primary devices to work with
  • Individually contribute to Quality Databases used, such as Jira and Confluence
  • Follow given testing documents or data recovery processes for Axon Products

What You Bring

• 2+ years Electronics Technician experience
• Prepared for root cause analysis and problem solving
• Capable communication and organization skills.
• Electronic/Electrical Manufacturing and R&D Experience.
• Proficient in MS Dynamics and Jira.
• Proficient in D365

Physical Demands

Ability to stand, walk, bend, push, carry for 8 of hours at a time; ability to lift 50 unaided; ability to ascend and descend stairs; ability to grasp and use small parts; ability to occasionally[kneel, crouch, bend as required to perform tasks

Work Environment

Within the Axon manufacturing facility, employees may be exposed to manufacturing noise, ambient temperatures, close quarters, hazards associated with working around moving machinery, exposure to vibrations and industrial lighting.

Personal Protective Equipment (PPE) will be provided by Axon and may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes but is not limited to, safety eyewear, hearing protection. Employees are required to fully apply ergonomic best practices to all job tasks possible.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The pay: Axon’s hourly pay philosophy is made up of base pay and bonus. The starting hourly pay for this role is USD 14.42 in the lowest geographic market and USD 24.04 in the highest geographic market. The actual hourly pay is dependent upon many factors such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially, and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits ( http://www.axon.com/careers/benefits).

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job descript