Medical Assistant II

Position Title:

Medical Assistant II

Job Group:

Merit

Required Minimum Qualifications:

• Certification or registration as a Medical Assistant or completion of a recognized one year Medical Assistant Program, or Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to: pathophysiology, medical terminology, basic pharmacology and medication administration including dose calculation and psychology.

Preferred Qualifications:

BLS certification.

Experience in a clinical setting, particularly in managing patient records and supporting providers.

Job Description:

Are you looking for a position that offers great benefits and excellent work-life balance? Are you excited about the opportunity to work in a dynamic university setting?

If so, Iowa State University is seeking a skilled and compassionate Medical Assistant II (MA) to join the Thielen Student Health Center!

This full-time position follows a Monday–Friday, daytime schedule—giving you evenings, weekends, holidays, and on-call hours off to enjoy your personal time. With an outstanding benefits package that includes generous paid vacation and sick leave, this role is perfect for healthcare professionals seeking a stable, rewarding position in a supportive, educational environment.

This position follows a 12-month work period.

As a Medical Assistant II at the Thielen Student Health Center, you’ll play a vital role in supporting the health and wellbeing of the Iowa State student community. You’ll assist in both clinical and clerical duties to help create a seamless, welcoming experience for patients and contribute to a holistic approach to student health.

Under direct supervision of physician, physician assistant, nurse practitioner or registered nurse, performs technical, patient care and related clerical functions in an ambulatory setting by coordinating patient intake and clinic flow.

Characteristic Duties and Responsibilities

• Responsible for facilitating the smooth flow of patients through the clinic through interaction with patients and staff.

• Assist in clinic with physical examination of patient and related treatments, including but not limited to: patient history, medication records, allergies, and immunizations.

• Manages internal and external medical records to ensure that accurate and complete data is available for patient appointments.

• Administer routine medications within the MA scope of practice.

• Collect routine laboratory specimens, perform electrocardiograms, and obtain vital signs.

• Identify vaccination needs for specific patient populations.

• Performs clerical tasks including answering phones, scheduling appointments and communicating with other departments.

• Assists in obtaining insurance prior authorizations

Knowledge, Skills, and Abilities

• Knowledge of medical records documentation requirements.

• Knowledge of medical instruments and supplies.

• Knowledge of routine medications.

• Knowledge and ability to perform CPR and emergency care procedures.

• Ability to maintain patient confidentiality.

• Ability to maintain a courteous and respectful approach toward patients, visitors, and fellow staff members.

• Ability to work safely and willingness to comply with special safety and health precautions including universal precautions.

• Ability to provide care with regard to patient condition and age.

• Ability to use supplies and equipment in a cost-efficient manner.

• Ability to maintain personal appearance in accordance with dress code.

• Ability to be punctual, dependable and flexible (so as to alter work schedule to meet unit/patient needs).

• Ability to read and understand instructions and guidelines and to read data indicators.

• Ability to maintain effective working relationships.

Why Work at ISU’s Thielen Student Health Center?

• Exceptional Work-Life Balance: Weekday schedule with no weekends, holidays, evenings, or on-call shifts.

• Generous Paid Leave: Ample vacation and sick leave, enabling you to maintain balance and recharge.

• Comprehensive Benefits: Iowa State offers a robust benefits package including health insurance, retirement plans, and more.

• Professional Development: Opportunities to grow within a supportive, student-centered environment.

The ideal candidate will have a certification or registration as a Medical Assistant.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponso