Temporary Senior Manager, Internal Communications

About Tides

Tides is a nonprofit and philanthropic organization committed to advancing social justice.  We work across the social sector to shift power to communities of color and other groups historically denied power. 

Centering equity and justice in everything we do, we collaborate in deep partnership with movement leaders, nonprofits, donors, foundations, and corporations to amplify the impact of their work by providing services like fiscal sponsorship, donor advised funds, grant making, and a variety of innovative solutions. Learn more at tides.org.

Position Summary 

The Temporary Senior Manager, Internal Communications creates, manages, and strategically guides internal communications for Tides Network employees. Guided by the strategic internal communications plan, the Temporary Senior Manager, Internal Communications ensures that every communication speaks in Tides’ internal voice, upholds Tides’ values, and reinforces a trusting, collaborative culture.  

Working alongside the Senior Director, Talent, the Temporary Senior Manager, Internal Communications collaborates with the other members of the People, JEDI, Senior Leadership, and Executive teams to ensure alignment between internal communications, our strategic plan, and our broader real-world impact. This is a temporary position expected to begin in mid-August 2024 and end in February 2025. 

Essential Duties and Responsibilities 

Internal Communications Strategy + Execution (60%)

• Project manage internal communications projects end-to-end, including soliciting and integrating input from cross-departmental leaders, moving content through the required review and approval process, and ensuring alignment of every message with Tides’ impact goal, values, and voice 
• Craft proactive communications that align with Tides values and priorities and that are intended to educate and engage staff around organizational priorities/decisions and that build a trusting, collaborative culture 
• Lead internal crisis communications, working in partnership with External Communications, the Executive Team, and Legal, Risk & Compliance to issue urgent, impactful communications to staff on a variety of crisis issues, including world and domestic events, physical safety, risk & compliance, natural disasters, and more 
• Own the project management, editorial direction, and execution of the weekly internal newsletter, including gathering content from multiple sources, editing to a unified voice, sending each edition, and gathering metrics 
• Lead internal executive communications for the full Tides leadership team, including crafting email messages, talking points, scripts, and presentations, and provide the support needed for leadership to deliver these messages effectively and authentically 
• Partner with multiple departments, including the Executive Office, People team, JEDI (Justice, Equity, Diversity & Inclusion), IT (Information Technology), and Legal, Risk & Compliance (LRC) to create and execute internal communications plans for internal initiatives 
• Lead internal communications strategy for change management efforts, including advocating for best practices to support staff buy-in, adoption, and integration 
• Establish and grow relationships across departments to identify internal communications needs, and create related strategies, programs, and content to address these needs 
• Steward the open sharing of information through the Tidepool (Tides’ intranet) and maintain up-to-date, accurate archives of all internal communications content 

All-Staff Meeting Ownership (20%)

• Set the strategy for, lead the direction of, and project manage virtual monthly all-hands meetings from concept through execution 
• Prepare a recommended monthly agenda in partnership with cross-departmental leaders to present to Executive Leadership and workshop through revisions to approval 
• Integrate Tides’ values and JEDI principles into visual content and talking points while seeking input and content from multiple leaders and project members 
• Partner with the Zoom manager to plan and execute speaker rehearsals, technical run-throughs, and additional preparation as needed to ensure a smooth, compelling meeting 
• Manage Q&A during the meeting utilizing the online platform Slido 

Organizational Task Force and People Department Meetings (20%)

• Serve on key interdepartmental committees, task forces, and groups, leading inter