Senior Engineer, Modern Platforms Cloud Managed Services, Azure

Presidio, Where Teamwork and Innovation Shape the Future 
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. 

The Role
Presidio is seeking a Senior Cloud Managed Services Engineer (Azure) to join our team in a remote capacity.  The Sr. Cloud Managed Services Engineer will work with our customers on their mission-critical solutions running in Azure and AWS, providing both engineering guidance and technical support.  Our team of engineers work hand in hand with our Professional Services teams, providing an end-to-end experience for our customers.  To succeed in this role, you must be self-driven and motivated with a strong work ethic and a passion for improving the cloud experience for customers.

Interview Note: Applicants may be asked to visit a nearby Presidio office for a face-to-face interview. Proof of active cloud certification(s) is required.

Time Zone Requirements:

Must be able to work EST hours. Located in EST preferred. Flexible and willing to work outside core business hours as required, including on call and escalation support. Location covering continental US time zones,

Travel Requirements:

In this role you will be expected to travel up to 5%.

Responsibilities include: 

• Driver for the enhancement of Presidio Azure Managed Services offerings and delivery platform
• Leadership role in attaining Azure Expert MSP designation
• Leadership role in improving existing Azure CSP support processes and overall program delivery
• Subject matter expert in cloud and multi-cloud infrastructure and providing senior level technical guidance on all infrastructure-related systems, tools, and applications.
• You will work directly with customers to onboard them to our Azure Managed Services offerings and serve as the subject matter expert for their cloud infrastructure
• Deep experience, extreme ownership and strong problem-solving skills to individually debug, resolve and provide root causes for our customers most complex issues
• Document resolutions to internal knowledge base and support cross training knowledge including leading training initiatives
• Improve the optimization, redundancy, and stability of customer cloud environments

Required Skills and Professional Experience:

• Bachelor's degree or the equivalent work experience and/or military experience
• Active cloud certification(s) will be required (proof will ask to be provided

 Mandatory expert level expertise (4-6 years of experience) with: 

• Experience supporting customers under the Azure CSP partner model
• Ability to drive technical conversations with customers related to our Azure Managed Services offerings and day-2 operations in the cloud
• Automation: Terraform, Powershell, ARM Templates, Azure Automation
• Identity & Access Management: Lighthouse, Policy, RBAC, PIM, AAD, Management & Resource Groups
• Networking: Network Topologies, Site-to-Site VPN, Virtual Network build and troubleshooting, Express Route

Secondary experience (2-4 years of experience) with:

• Kubernetes/AKS understanding & troubleshooting
• Azure Native Backup and Patching Automation
• Observability: Log Analytics, Network Watcher, Azure Monitor
• Security and Governance: Defender, Advisor, Sentinel, Policy

Desired skills:

• Previous Managed Services experience at an Azure Expert MSP partner
• Customer-focused support role history
• Datadog expertise
• Active Cloud service provider certifications

Your future at Presidio 

Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecuri