Tech Delivery Lead

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

About the position 

We are seeking a Technical Delivery Lead (TDL) to drive the end-to-end execution of our consumer-facing web and mobile digital experiences. In this role, you will be accountable for the timely, high-quality delivery of new digital features and products across responsive web and native mobile platforms. You’ll help modernize how consumers interact with financial tools and services by leading cross-functional teams through the full delivery lifecycle. 

You’ll work in a fast-paced, agile environment alongside product managers, designers, architects, and engineers to deliver mobile-first, scalable, and secure experiences that put users at the center. This role sits within Engineering and is embedded in squads focused on customer engagement, onboarding, account access, and servicing journeys. 

Responsibilities 

• Lead the technical delivery of web and mobile features from ideation through production. 

• Maintain a thorough understanding of the current capabilities, features and roadmap.  

• Translate product roadmaps into executable delivery plans with clear milestones and timelines. 

• Facilitate agile ceremonies including backlog refinement, sprint planning, and technical standups. 

• Ensure cross-platform consistency, performance, and scalability across iOS, Android, and web. 

• Partner with engineering leads, product managers, architects, QA, and DevOps to align on scope, design, and implementation. 

• Coordinate workstreams across mobile (iOS/Android) and web (React) platforms, ensuring seamless integration with shared services and APIs. 

• Ensure compliance with financial regulations, privacy standards, and accessibility guidelines (e.g., WCAG, ADA). 

• Monitor delivery metrics such as cycle time, deployment frequency, and incident rates to identify risks and drive improvements. 

• Manage technical dependencies, release readiness, and risk mitigation across squads and partner teams. 

• Lead retrospectives and release reviews to drive continuous improvement in delivery practices. 

• Serve as the primary delivery contact for business, operations, and technology stakeholders. 

• Provide clear, timely updates on initiative status, risks, and key decisions across multiple channels. 

• Translate complex technical details into clear, actionable insights for non-technical audiences. 

• Foster a culture of innovation and continuous improvement