Student Worker - Mayborn Museum Store Associate - Lead - BC

Job Title: Student Worker - Mayborn Museum Store Associate - Lead - BC

Job Classification: Events and Hospitality, Student

Department: Mayborn Museum

Hiring Manager: Jessie Small

Contact: Jessie_Small@baylor.edu

Work Schedule: Shift available during our operating hours: Monday - 9:30-5:15Tuesday - 9:30-5:15Wednesday - 9:30-5:15Thursday - 9:30-5:15Friday - 9:30-5:15Saturday - 8:30-5:15Sunday - 12:30-5:15Can work as little as 2 hours or as much as 8.

Desired Length of Employment: Summer/Fall/Spring

Pay Rate: $10.00

Job Description:
The Mayborn Museum is the exciting Hands-On Science and Natural History Museum on Campus. While working here you have the chance to engage with Visitors and University Educators and Staff in a fun environment that delivers quality customer service. The Museum Store is often the last stop in our visitor’s adventure, and we are looking for associates that want to be part of their memorable visit.

Job Functions:
Responsible for Opening and Closing cash handling duties.
Handle any customer service issues in the absence of another one of the store management team
Exhibit professionalism in all things including appearance, co-worker interactions, and visitor interactions
Troubleshoot issues with the POS system. 
Greet visitors and deliver excellent customer service.
Maintain working knowledge about museum history and exhibits.
Answer frequently asked questions about merchandise.
Working in the Point-of-Sale system
Be able to lift 25 pounds
Perform business operations duties for assigned area of responsibility 
Provide excellent customer service to clients  
Ability to prioritize and take initiative 

• Assist in planning, coordinating and helping with events as needed
• Deliver excellent customer services to clients and visitors
• Provide information and answer inquiries as needed
• Assist with various activities and tasks related to events and hospitality services
• Ability to comply with University policies 
• Maintain regular and punctual attendance  

Employer: Baylor University

Work Location: Mayborn Museum

Work Address: 1300 S University Parks Dr Waco, TX 76706