Regional Site Project / Launch Support Manager
CACI International IncAbout the role
The Opportunity:
CACI is seeking a skilled and proactive Site Project /Launch Support Manager to join our team. This role is crucial in supporting the Site Lead in overseeing site projects and lead launch support projects across all launch operations.
The ideal candidate will be responsible for managing staff, ensuring compliance with policies and regulations, and meeting performance goals. You will oversee launch support related project operations, enhance communication, and drive collaboration. The ideal candidate will serve as the on-site and remote focal point for both customers and employees, while autonomously addressing local and launch support challenges and opportunities.
Responsibilities:
Assist the Site Lead in overseeing daily operations and ensuring smooth functioning of the site.
Manage on-site staff, providing guidance, support, and conducting performance evaluations
Manage Launch support operations for all Launch sites collaborating with launch site leads to ensure network mission success
Ensure compliance with company policies, industry regulations, and safety standards.
Coordinate with the Site Lead to implement and monitor performance goals.
Manage and execute launch projects and integrations, ensuring timely completion and seamless implementation.
Identify areas for improvement and implement solutions to enhance site efficiency and effectiveness.
Collaborate with other departments and stakeholders to ensure alignment with overall strategic priorities.
Support the Site Lead in managing budgets and resources effectively.
Foster team development and promote a culture of unity and shared success.
Monitor and optimize service performance to consistently meet high standards.
Support organizational change initiatives to improve and maintain customer operations.
Collaborate with other program support functions to manage cross-functional processes for seamless service delivery.
Assist in preparing programmatic deliverables, monthly reporting, and responding to ad hoc requests
Qualifications:
Required:
University Degree in Business Management or equivalent experience
5+ years of work-related experience
TS/SCI w/ poly is required
Demonstrated experience with business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources.
Expertise in Service Management and Service Integration solutions
Ability to interact effectively across all organizational boundaries and with key customer and CACI stakeholders
Extensive experience leading personnel, multiple teams with an emphasis on providing a culture of inclusiveness, independent thought, consistent communication, and mentorship
Demonstrated experience providing day-to-day management of a program, and developing long-term, strategic objectives to ensure that end user requirements will be satisfied
Program Management Institute (PMI) Program Management Professional (PgMP) or a Project Management Professional (PMP) certification
Active ITIL 4, ITIL Foundation Certification and experience using, managing, or implementing ITIL practices.
Ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership
Demonstrated ability to continuously improve and integrate services and procedures
Experience with Launch support operations
Desired:
Bachelor’s Degree in a related technical field (Science, Technology, Engineering, and Mathematics (STEM))
Advanced degrees and certifications are desired, for example IT process improvement and/or capability framework (e.g. ITIL (current version), COBIT, ISO etc..) (possibly disappears with CACI required quals)
Skilled at working collaboratively in a complex environment and driving performance achievement and improvements
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