Traveling Director - Steve & Kate's Camp

Primary Purpose

An S&K Traveling Director is responsible for filling in when a Director is no longer present to run a camp, as well as running other seasonal break programs and pop-up childcare events throughout the year across the country. This role may involve establishing and building relationships with hundreds of camp families; recruiting, hiring, training and leading seasonal teams, and; overseeing logistics, compliance, operations and inventory management for the programs they support. Assignment to these programs may happen suddenly, with a quick turn around. Throughout the preseason Traveling Directors may also be assigned an assortment of camp support tasks as needed for the larger business needs. Successful Traveling Directors will create a dynamic, inclusive and growing camp community for campers, staff and families and deliver phenomenal programs for kids, while ensuring safety, operational efficiency and profitability.

Essential Functions/Responsibilities

• May be responsible for any of the following tasks across multiple sites over the course of the year:

• Supporting any stage of the employee life cycle for seasonal teams of up to 35: attraction, recruitment, onboarding, development, retention, and separation as needed.

• Temporary/last minute in person manager responsible for all facets of a day camp that runs 7-12 weeks, with a typical range of 20-250 campers per day generating 5-7 figure revenue; also responsible for managing other break programs and pop-up child care events whenever local school districts are not running.

• Handles crisis, emergency, behavioral and medical responses as needed when issues come up at camp or in other childcare settings.

• Manages all customer contact for a program as assigned, including responding to email and phone inquiries in a timely fashion, providing exceptional customer service, and handling sensitive and escalated matters for hundreds of prospective and attending camp families.

• Manages compliance processes and ensures implementation of company, city and state required policies for camps and/or childcare facilities as applicable to their assignment.

• Ensuring program adherence to a six-figure budget for personnel, food and programming.

• Oversee inventory management functions for hundreds of items valued in excess of six-figures, which are needed to run camp programs.

• Maintain a positive relationship with the host school that rents out the facility where the camp runs; be familiar with janitorial arrangements, security and site planning to ensure sanitary, safe and smooth operations.

Decision Making

Receives limited direction and exercises independent judgement within the scope of their role

Influence

Regularly influences function or department

Impact

Department

Job Requirements – Education/Experience

The Steve & Kate's Traveling Director is a highly adaptable operations leader responsible for overseeing camp and childcare programs nationwide, providing leadership support across locations, driving team performance, ensuring compliance, and delivering exceptional experiences for children and families.

Primary Purpose:

An S&K Traveling Director is responsible for filling in when a Director is no longer present to run a camp, as well as running other seasonal break programs and pop-up childcare events throughout the year across the country. This role may involve establishing and building relationships with hundreds of camp families; recruiting, hiring, training and leading seasonal teams, and; overseeing logistics, compliance, operations and inventory management for the programs they support. Assignment to these programs may happen suddenly, with a quick turn around. Throughout the p