Enterprise Technical Consultant

About Us: Airbase is the first all-in-one spend management platform that provides companies unparalleled control and visibility into every dollar spent. Finance teams deserve a solution that eliminates the tedious work involved in managing spend and allows them to focus on being strategic partners to the rest of the business. We do that by replacing the multiple systems typically used to manage spend with a single platform that handles every workflow including expense approvals and payments (physical cards, virtual cards, ACH, check), while also automating away the bulk of spend-related accounting. Learn more about why innovative companies like Gusto, Segment, Doximity, Getaround, Netlify, and more trust Airbase at www.airbase.com

The Enterprise Technical Consultant is a key part of our professional services team helping customers get up and running on the Airbase platform. They will work closely with the Solutions Consultant to advise the customer, technically integrate the solution for that customer.

Responsibilities

• Work with customer stakeholders to technically set up Airbase
• Advise customers on how best to integrate Airbase into their ERP and bank accounts
• Advise customers on how best to best optimize their payments mix
• Advise customers on how best to integrate Airbase into their HRIS, ticketing, SSO, CLM, and other procurement tools
• Design and document the integration and spend workflow architecture considering the customer’s requirements around SOX compliance and employee experience
• Unit test and help UAT the configuration with the customer
• Guide customer through their month end close
• Work with customer stakeholders and Customer Success to add subsidiaries and workflows as needed to unlock further customer value
• Provide periodic status reports to your manager and/or client
• Provide accurate estimations and timelines of work performed
• Collaborate with the product team to steer and provide ongoing feedback to continually improve the Airbase product
• Continuously improve the post-sales processes to help our customers accelerate the time to value
• Be able to attract talent to the team
• Mentor and enable other newer team members

Qualifications

• Experience working integrating systems with ERP or external audit/internal audit/procurement/GL accounting professional experience
• Experience working integrating or implementing systems such as P2P, HRIS, ticketing, SSO, CLM
• Integration coding experience is beneficial but not required
• Accounting reconciliation experience is beneficial but not required
• Ability to translate highly technical information for audiences with varying degrees of technical knowledge
• A continual learner and open to learning new technologies that Airbase may roll out in the future
• Fantastic communication skills
• Extreme attention to detail and pride yourself in being incredibly proactive
• Experience working with product and engineering teams
• A relentless focus on customer excellence and time to value 

We offer competitive cash compensation and equity. We're a remote team and are happy to work with candidates from anywhere in the world.

 

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