Head of Global Product Compliance

<h4>🌍<strong> Can you help us change the world?<br/></strong></h4> <p>It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution<strong>,</strong> we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.</p> <p>We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇</p> <h4><strong>🧑🏻‍💻 About the role</strong></h4> <p>First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:</p> <p><span>As our </span><strong><span>Head of Global Product Compliance </span></strong><span>you will play a critical role in ensuring the compliance of Mews’ current suite of products in local markets and support Mews’ expansion into new markets. You will ensure that our products meet regulatory requirements, translating this into great customer outcomes. This includes overseeing product compliance with  fiscalisation, tax changes, compliance with regulations such as GDPR and other data privacy and data protection regulations, consumer accessibility regulations, and other local and regulatory compliance mandates to support our growth. Sitting in our Product organisation within R&amp;D, you will manage our compliance researchers and analysts as well as product managers working in your domain. </span><span>Bringing together Go-To-Market priorities and opportunities, you will develop a comprehensive compliance roadmap.</span><span> If you thrive in a fast-paced environment and love turning complex regulatory requirements into customer-friendly solutions, we’d love to hear from you.</span><span> </span></p> <h4>✅ Your mission, should you choose to accept it:</h4> <ul> <li><span>Provide regulatory oversight, monitoring international compliance requirements, ensuring adherence to fiscalisation laws, e-invoicing mandates, tax regulations, data privacy, accessibility laws, and other compliance mandates.</span><span> </span></li> </ul> <ul> <li><span>Develop and nurture relationships with third parties, working with them to track compliance needs, implement automated processes where possible and build solutions where necessary</span><span> </span></li> </ul> <ul> <li><span>Lead a team of Compliance Analysts and Product Managers, guiding them in translating legal research into actionable requirements and integrating compliance into product development.</span><span> </span></li> </ul> <ul> <li><span>Working with Engineering, oversee the creation and maintenance of scalable services that align with Mews’ market coverage.</span><span> </span></li> </ul> <ul> <li><span>Proactively communicate any upcoming compliance changes and development to relevant stakeholders.</span><span> </span></li> </ul> <ul> <li><span>Be the point person for Go-To-Market teams including Sales, Customer Success, Onboarding, and Solution Architects on all things related to compliance and expansion. </span><span> </span></li> </ul> <ul> <li><span>Bring together priorities and opportunities scattered across the Go-To-Market teams, managing expectations through proactive capacity planning.</span><span> </span></li> </ul> <ul> <li><span>Identify and mitigate compliance risks through regular assessment of our markets and upcoming changes to regulation.</span><span> </span></li> </ul> <ul> <li><span>Proactively review the state of compliance across multiple domains (e.g. guest data reporting, guest experience, billing compliance, fiscal archiving) in all our existing markets and ensure our compliance roadmaps reflect any necessary development</span><span> </span></li> </ul> <ul> <li><span>Monitor and analyse trends and patterns across our compliance processes to proactively detect and solve issues, continuously improving our product and regulatory compliance programme.</span><span> </span></li> </ul> <ul> <li><span>Implement training programs to educate employees on compliance best practices and stay updated on industry trends.</span><span> </span></li> </ul> <ul> <li><span>Consolidate our partnership strategy with our compliance strategy to make sure efforts are spent where most impactful</span><span> </span></li> </ul> <ul> <li><span>Consolidate an international network of local experts, finding reputable partners that can provide detailed and authoritative guidance on complex compliance inquiries.</span><span> </span></li> </ul> <ul> <li><span>Delta analysis of known compliance work vs capacity, proactive planning of resource, building business cases for outsou