Sr. Manager Software Engineering

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

The Senior Manager will help to design, develop & support enterprise data technology solutions that address the needs of business teams. Using professional judgment, designs and delivers technology solutions to support business needs by analyzing business processes, systems, and user requirements. Manages a software engineering team and contributes hands-on throughout the software development lifecycle, ensuring solutions adhere to established standards, best practices, and timelines. Partners with product owners, scrum masters, business analysts, quality assurance, and other technology teams to deliver reliable, scalable software solutions.

WHAT YOU WILL DO

Leadership & Team Management:

• Manages and develops assigned software engineering staff, including remote and offshore employees.
• Supports hiring, onboarding, performance management, training, and ongoing professional development.
• Allocates team resources across projects; monitors workload, delivery commitments, and skill development needs.
• Provides day-to-day technical leadership, including design guidance, troubleshooting, and code reviews.
• Acts as a mentor to junior team members and as a consultant within the department to support other development efforts.

Project & Delivery Management:

• Leads projects or workstreams from requirements through delivery, ensuring alignment with business objectives.
• Interprets business requirements and translates them into effective technical solutions.
• Communicates project status, risks, and dependencies to management and stakeholders.
• Manages multiple priorities concurrently and ensures timely, high-quality delivery.
• Ensures adherence to software development lifecycle (SDLC) methodologies, coding standards, documentation requirements, and security practices.

Technical Design & Development:

• Contributes directly at an expert level to the design, development, testing, and deployment of mission-critical software solutions.
• Designs and implements system enhancements, including database changes and new technology integrations.
• Analyzes business needs and recommends appropriate technologies to deliver optimal solutions.
• Maintains current technical expertise across relevant technologies and platforms.

Support & Operational Excellence:

• Provides escalation support and guidance across support teams.
• Troubleshoots system, software, and production issues; ensures system reliability and adherence to SLAs.
• Coordinates production support activities, including collaboration with offshore teams and crisis management when necessary.
• Creates and maintains technical documentation to support system maintenance, knowledge transfer, and operational continuity.

Process Improvement & Governance:

• Develops, standardizes, and improves team processes to increase efficiency and effectiveness.
• Evaluates workflows and implements best practices across projects and teams.
• Ensures consistent governance, quality standards, and operational excellence.
• Performs other related duties as required to support team and organizational objectives.

WHAT WE ARE LOOKING FOR

• B.S/M.S in Computer Science or equivalent experience.
• Proven ability to organize, plan, manage/deliver projects with a geographically dispersed team.
• Minimum 8 to 12+ years of experience in data engineering or similar technical roles, including at least 2 years in leadership or people-management capacity. 
• Minimum 8 to 12+ years of experience with object oriented software development, enterprise architecture design patterns including star and snowflake schemas and lakehouse architecture concepts.
• Hands on experience with SQL, Oracle, SQL Server & Informatica or similar ETL/ELT pipelines. Knowledge of reporting platforms such as Coric and Seismic is a plus.
• Understanding of modern cloud warehouses such as Snowflake, Azure Synapse, Redshift or BigQuery is a plus.
• Understanding of structured and unstructured data processing for AI is a plus.
• Proven success in building cross functional teams to successfully deliver on complex initiatives.
• Strong understanding software development best practices including software design pattern