ServiceNow Developer

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.    Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.    Join us to drive positive, lasting change that moves missions and the government forward!  

The ServiceNow Developer will design, configure, and implement technical solutions within the ServiceNow platform to support integration with SailPoint and replace or enhance existing ServiceNow capabilities. This role focuses on building workflows, connectors, and automation that align with identity governance requirements, ensuring seamless interaction between ServiceNow and SailPoint for access requests, approvals, and lifecycle management.

The work:

• Develop and configure ServiceNow modules (e.g., User Access Management, Approvals, Catalog Items) to integrate with SailPoint IdentityIQ or IdentityNow.
• Customize ServiceNow workflows, business rules, and UI policies to support identity governance processes.
• Implement access request and approval workflows within ServiceNow tied to SailPoint logic.
• Configure Service Catalog items for identity-related services and ensure proper routing and notifications.
• Ensure compliance with security and audit requirements for identity-related transactions.
• Collaborate with SailPoint developers and architects to validate integration points and data flows.
• Perform unit and integration testing for ServiceNow enhancements and integrations.
• Document technical designs and provide knowledge transfer to operations teams.

Here's what you need:

• ServiceNow Certified System Administrator (CSA) 
• 4+ years experience working within the ServiceNow Platform
• Experience with API Integration and Automation Scripting

Bonus points if you have:

• ServiceNow CIS - Application Developer
• ITIL v4 Foundation
• SailPoint Certified IdentityIQ Engineer

 

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

 

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:$91,300—$184,900 USD   What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.   Equal Employment Opportunity Statement We believe that no one should be discri