RN-RHPA Clinical Practice Leader

Find your WHY at Reid Health

The Clinical Practice Leader has the responsibility for providing clinical leadership at the practice level. The Clinical Practice Leader works with all members of the care team to establish a view of the patients served within the practice(s) to assure patient safety, satisfaction, and quality of care.

Let's Shine. Together.

 

Our values of Excellence, Empathy, Integrity and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who believe in our core values and demonstrate a genuine desire to make a positive impact to those we serve.  We take pride in employing people who show up every day with a commitment to these values along with our mission and vision. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, Reid Health is the place for you.

 

To lead our communities to well-being, one person at a time. It is not just what we do – it is who we are.

 

Overview of Responsibilities

• Interacts appropriately and deals effectively with patients and employees of diverse socioeconomic, cultural, and ethnic backgrounds

• Provides support for the delivery of patient care with the ability to identify clinical improvement opportunities and lead team towards improvement

• Facilitates support with staff development and empowerment

• Acts as resource and support for staff in developing and demonstrating relationship, delegation, and communication competencies

• Mentors staff through performance feedback process

• Serves as resource for developing self-directed behaviors

• Facilitates interdisciplinary processes by guiding collaborative relationships with staff and other disciplines

• Promotes the clinical growth and development of licensed and non-licensed staff to assure that essential competencies are in place to meet the customers’ needs

• Acts as a role model for professional nursing practice

• Facilitates and monitors progress of the orientation process

• Role models and mentors preceptors

• Ability to translate concepts into tangible/definable actions and outcomes; communicates practice information in ways understood by staff

• Assists with identification of multidisciplinary resources needed to facilitate staff in meeting individual needs and practice needs

• Evaluates operational issues, makes recommendations at the individual and practice levels to promote cost-effective quality care

• Facilitates the work of the practice to meet the needs and expectations of the practice for quality patient care

• Standards/guidelines development and implementation

• Policies and procedures development and implementation

• Documentation/protocol development and implementation

• Clinical practice issues tracking and follow-up

• Monitors the quality of clinical documentation

• Utilizes evidenced-based knowledge to guide practice work

• Reviews, evaluates, and disseminates current information/relevant data

• Reviews outcome data to identify practice process improvements

• Monitors clinical outcomes and uses data to focus the team on practice improvements

• Reviews all reported clinical errors for process improvement

• Assures that patient care teams are in compliance with the Nurse Practice Act and CMS

• Assures that team is aware of policy/procedure/regulations/standards and administers policies consistently

• Assures compliance with safety and infection control policies

• Manages peer review/incident reports as assigned

• Implements peer review process for staff as assigned

• Provides leadership to the planning, implementation, and evaluation of practice change as assigned

• Facilitates the work of unit-based education

• Continuing education in-services

• Implements practice-based educational plan which is competency-based

• Facilitates/develops preceptors as assigned

• Supports team in meeting the customer satisfaction targets established by RHPA

• Supports team by recognizing and celebrating successes and failures, giving credit publicly, actively participating in team activities, treating team members with respect and dignity

• Always considers safety first when making decisions

• Implements service recovery initiatives promptly with all customer groups