Client Transition Management Specialist - Assistant Vice President

Job Description:

Job Title Client Transition Management Specialist

Corporate Title Assistant Vice President

Location New York, NY

Overview:

This is a cross product role responsible for ensuring that client integration onto the Deutsche Bank Workflow Solutions offering is delivered accurately and within deadline. This person will also be the first point of contact for our external clients from inception to go-live. They will be providing the clients first impression of Deutsche Bank.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration

• A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days

• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits

• Educational resources, matching gift, and volunteer programs

What You’ll Do

• Define business requirements with Workflow Solution / Emerging Market Sales teams prior to initiating the onboarding process (e.g market requirements, execution channels, reporting requirements etc.)

• Manage the delivery of Workflow Solution / Emerging Market Sales requests through the Know Your Client Credit, Legal, Information Technology, and Operations processes

• Manage the prioritisation of the client pipeline with Workflow Solution / Emerging Market business owners

• Concurrently coordinate the Legal, Credit and Compliance sign offs across global jurisdictions (Asia, EMEA and Americas) as part of the onboarding process

• Educate clients on global jurisdictional nuances (operational trade flow, regulatory reporting, instruction cut-off times etc.) and respectively manage client’s expectations in line with between Deutsche Bank capabilities

• Visit clients with Workflow Solution / Emerging Market Sales teams as part of the sales pitch process

• Lead weekly stakeholder call, providing updates to stakeholders on onboarding activity that week

Skills You’ll Need

• Investment Banking experience with some history specifically covering the Foreign Exchange (FX) market

• Previous experience should primarily be in a role which encompasses direct client interaction, internal stakeholder relationship management and cross departmental communication

• Should possess excellent communication skills (both verbal and written), a service mentality is pivotal to the role to ensure a culture of client focus

• An understanding of the Global Emerging Market environment across APAC, EMEA and Americas is preferred along with and awareness of external FX platform offerings

• Bachelors Degree Required

Skills That Will Help You Excel

• Excellent team player with effective communication skills

• Excellent verbal and written communication skills are a must

• Ability to work to tight deadlines in a fast-paced environment

• Good negotiation skills and the ability to manage individual clients’ expectations

• Strong initiative and commitment to run various client projects independently

Expectations

It is the Bank’s expectation that employees hired into this role will work in the New York, NY office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in New York City is $65,000 to $107,250. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authenti­cally and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click