Security System Specialist - Retail

COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
 
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
 
At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
 
If you’re interested in joining our mission, click the below links to join our team today!

 

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

The Security Systems Specialist, Retail, will be responsible for handling OpenWrench tickets, Fresh Service tickets, CCTV and Access reviews, reviewing the alarm call lists, administer and respond to all requests and issues related to physical security systems. 

CORE JOB DUTIES 

• Troubleshoot, service and maintain new and existing physical security systems and devices and administer and respond to all escalated requests and complex issues related to physical security systems and physical security in all appropriate physical and remote locations. 
• Track repair and maintenance issues with security vendors. 
• Assist the subject matter expert related to access control systems, badge readers, CCTV systems, door hardware, intrusion access systems.  
• Ensures that proper policies and procedures are followed with Physical Security Systems. 
• Maintain the call list for alarms at all retail locations. 
• Assist in the administration, programming, and day-to-day management of security systems at local and remote office locations, including responding to and processing requests and notifications received.  
• Assist management on all matters regarding physical security and physical security plans. 

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Associate’s degree  
• 1-3 years of relevant work experience in security systems administration and security operations.  
• 1+ years of low voltage electrical systems, security system installation and repair, or high-level security system administration and programming experience. 
• Experience in a high growth and complex industry or company and must have the ability to adapt to face-paced, highly dynamic business environments. 
• Highly motivated, self-directive, innovative and able to work independently or among teams with resourcefulness. 
• Acts with a clear sense of integrity, ownership and accountability, ensuring stakeholders are clear on the role risk management will play in support of their goals. 
• Strong business acumen including data analytics, attention to detail, excellent communication and interpersonal skills as well as end-to-end project management.