Patient Services Coordinator

Job Title

Patient Services Coordinator

Agency

Texas A&M University

Department

University Health Services

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

University Health Services empowers Texas A&M students through integrated care that supports their physical and mental health. As part of Texas A&M Health—the university’s comprehensive health science center—our clinicians provide the highest level of care in medicine, counseling, psychology and emergency medical services that fosters students’ academic, personal and professional success.

What we want

The Patient Care Coordinator provides administrative operational support to the University Health Services Patient Services unit, serving as a primary liaison between patients, clinical staff and providers. Coordinates patient referrals, appointment scheduling, medical records requests and insurance processing, as well as providing customer service, while working closely with clinical staff to ensure patient flow and positive patient experience.

What you need to know

Required Education and Experience

• Bachelor’s degree or an equivalent combination of education and experience.

• Two years of experience in office administration

Preferred Qualifications

• Master’s degree in Health Promotion, Public Health, or Health Education

• Five years of experience administering comprehensive health education programming.

• Experience providing a resiliency-based training to college students.

• Knowledge of resiliency programming and education for college students.

Knowledge, Skills, and Abilities

• Ability to work cooperatively with others.

• Ability to work with sensitive information and maintain confidentiality.

• Ability to use and manage an electronic health records system.

• Ability to work independently.

• Knowledge of word processing, spreadsheet, and database applications.

• Knowledge of laws and regulations related to confidentiality, including HIPAA and FERPA.

• Planning and organizational skills.

• Strong interpersonal and organizational skills.

• Strong written and verbal communication skills.

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