Employee Benefits Account Manager

Who we are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organisation of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.nfpireland.ie.

About the role
We are recruiting for an Employee Benefits Account Manager to work closely with our employee benefits account managers to coordinate the daily processing of benefits. You will also be responsible for researching benefit plans, negotiating with vendors, communicating with employees, and resolving any benefit-related issues. The Benefits Administrator will be part of our growing team in Dublin and will liaise with our UK and US colleagues to support in managing benefits implementation, administrational and design of plans.

Overview of duties

• Maintain and update employee records and benefits files
• Coordinate daily benefits processing, including enrolments, terminations, and claims
• Advise and inform employees of the details of the company's benefit programs
• Resolve benefit-related issues and respond to queries and requests in a timely manner
• Research new employee benefit plans and vendors, alongside our employee benefits account managers
• Liaise with vendors and negotiate and coordinate contracts for new and existing plans
• Evaluate the efficiency and value of current benefit programs and make recommendations for improvement
• Collaborate with payroll and ensure that employer contributions and payroll deductions are processed accurately and in a timely manner

Person specification

Knowledge, skills and abilities

• Working knowledge of relevant policies and regulations
• Dedicated team player, who demonstrates initiative, proactiveness and independence 

Education / and or experience

• 2 years of experience as a benefits administrator or in a similar role, ideally in the Broker Market
• QFA

Key information

Hours: Monday - Friday, 35 hours
Location: Blackrock

What you’ll love about us
We may be a global business, but our culture is united and truly collaborative. We strive to adopt a genuinely flexible approach to working, and we have the technology to make it as easy as possible for our people around the world to connect to one another, and to be productive in and out of the office.

We want everyone to bring their best selves to work each day, so we have a relaxed and casual office environment, plus great employee benefits and socials. Joining NFP means you’ll get plenty of opportunities to invest in your career and personal development.

Attractions - NFP

• We pride ourselves on our fast-paced, collaborative, vibrant working environment and hybrid model for part-remote working.
• Our PeopleFirst culture means our people work in a flexible and autonomous way and have the freedom and expertise to deliver outstanding service to clients in the way that they know-how.
• We build partnerships with organisations that can complement our client offering and we invest in new technology to deliver innovative solutions in our given markets.
• We focus on making sure that people can bring their best selves to work every day; and that they are placing as much importance on family and community as they do their valuable work.
• Our inclusion and belonging initiatives and charity work form a large part of this. NFP has an Executive Board member as well as Board made up of individuals from across our entire business dedicated to inclusion and belonging.

If this sounds like something in which you are interested, please apply or contact Lucy Reed for further information.

NFP and You... Better Together!