Project Manager Lead, GBST Incentives

Job Description

General Motors is seeking a Project Manager to support the GBST Incentives portfolio. This role will help drive planning, execution, and cross-functional delivery for key incentives initiatives, including Connected Incentives, CIMS/Claims-related work, Fleet incentives integration, and transformation efforts tied to OTDS and VBARS decommissioning.

This is a Leader role. At GM, a Leader is a fully qualified, experienced professional who works independently, applies broad functional knowledge, solves diverse non-standard problems, drives cross-team delivery, and serves as a mentor and resource to others.

What you’ll do

• Lead project planning and day-to-day execution across a portfolio of incentives initiatives with multiple stakeholders, dependencies, and delivery milestones

• Build and manage integrated project plans, key milestones, RAID logs, decision logs, and executive-ready status updates

• Partner closely with business, IT, product, finance, SAP/OTDS, CI, CIMS, Claims, and testing teams to align scope, timing, readiness, and issue resolution

• Drive refinement of business requirements and user stories to support development, testing, deployment, and change readiness

• Identify risks, remove roadblocks, escalate issues proactively, and help teams make timely, data-driven decisions

• Coordinate cross-functional testing, implementation readiness, production support, and hypercare activities

• Support transformation work that improves incentive processing, dealer experience, operational efficiency, and platform modernization

• Influence outcomes across teams without direct authority by building strong relationships, facilitating alignment, and keeping work moving

Responsibilities

• Own project timelines, deliverables, and interlock management for assigned GBST Incentives workstreams

• Facilitate recurring project meetings, stakeholder reviews, working sessions, and leadership readouts

• Translate broad business challenges into structured execution plans that can be implemented by cross-functional teams

• Monitor progress against scope, schedule, and key milestones; highlight variances and recommend recovery actions

• Ensure dependencies across business and IT teams are understood, documented, and actively managed

• Support release planning and coordinate readiness across requirements, development, testing, communications, and business validation

• Use data and analysis to communicate tradeoffs, support decisions, and demonstrate project value

• Help improve project delivery discipline, processes, and team coordination across the broader incentives function

Required qualifications

• Bachelor’s degree

• 5+ experience in project, program, or product management

• Significant project or program management experience leading complex, cross-functional initiatives

• Strong experience managing multiple workstreams, timelines, stakeholders, and competing priorities in a fast-paced environment

• Demonstrated ability to operate independently and exercise sound judgment on significant matters consistent expectations at GM

• Proven ability to influence cross-functional teams and drive alignment without direct people leadership

• Strong written and verbal communication skills, including the ability to tailor messaging for working teams and leadership audiences

• Experience with project planning, issue/risk management, dependency tracking, and status reporting

• Strong analytical and problem-solving skills with the ability to identify options and recommend actionable solutions

Preferred qualifications

• Familiarity with Agile, Waterfall, or hybrid delivery models

• Experience translating business requirements into user stories and supporting refinement with technical teams

• Experience coordinating UAT, release readiness, and production issue resolution

• Knowledge of dealer-facing or enterprise process transformation efforts

What will make you successful

• You are organized, proactive, and comfortable navigating ambiguity

• You can bring structure to broad challenges and turn them into executable plans

• You build trust quickly and work effectively across business and technical teams

• You communicate clearly, escalate thoughtfully, and keep stakeholders aligned

• You stay focused on delivery while balancing detail, risk, and business outcomes

Why join this team

This role of