Intake/Sales Manager

<p><br><br></p> <p><em>Are you a client-focused professional who can build trust quickly over the phone?</em></p> <p>&nbsp;</p> <p><em>Do you excel at guiding prospective clients through a thoughtful, empathetic intake experience?</em></p> <p>&nbsp;</p> <p><em>Are you comfortable helping clients understand next steps, payment options, and onboarding requirements without providing legal advice?</em></p> <p>&nbsp;</p> <p><em>Do you thrive in a role where follow-through, active listening, and client care are key to success?</em></p> <p>&nbsp;</p> <p><strong>Final question:</strong> When faced with a challenge, do you get <em>excited</em> or run away?</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>** IMPORTANT: TO APPLY **</strong></p> <p><strong>If you have any questions, please email recruit@crisp.co only.</strong></p> <ul> <li>Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.</li> </ul> <p><strong>To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.</strong></p> <p><strong>**RECRUITERS DO NOT CONTACT**</strong></p> <p><br><br></p> <p>Word Family Law Group is a distinguished legal practice based in Gadsden, Alabama, with a dedicated focus on family law. Our mission is to provide compassionate and effective legal representation to clients navigating some of life's most challenging moments. Under the leadership of Christopher P. Word, our firm specializes in vital areas such as adoption, child custody and support, divorce, DHR matters, and termination of parental rights.</p> <p>&nbsp;</p> <p>With over 15 years of experience, Attorney Christopher Word has built a reputation for being both a fierce advocate and a compassionate ally in the courtroom. Our team is committed to helping clients throughout Alabama achieve favorable outcomes while minimizing the emotional toll of legal proceedings. Known for our empathetic approach and detailed case management, we pride ourselves on our ability to guide clients through complex legal landscapes with dignity and respect.</p> <p>&nbsp;</p> <p>The role of Intake/Sales Manager at Word Family Law Group is critical to creating a supportive and organized experience for prospective clients. In this role, you will work with qualified inbound inquiries, conduct phone-based free case evaluations, help prospective clients understand the firm’s process, coordinate retainer and payment-plan next ste