Digital Product Owner, Product and Search

What Product and Solutions Marketing contributes to Cardinal Health

Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing and monitoring the appropriate products and services.

Product & Solutions Marketing is responsible for defining the product/service and market strategy and  life cycle management including customer need identification, market research, product or service offering, pricing, positioning, promotion, branding and distribution to drive customer loyalty, sales growth and improved profitability.

The Product Owner, Digital Product Experience is a key member of the team that is responsible for constantly improving the Digital experience for Cardinal Health customers. This role will work with key partners to define the customer experience end-to-end and develop the eCommerce and Digital Marketing roadmap for multiple digital products within Cardinal Health. The Product Owner works cross-functionally (with business owners, UX, search, marketing, operations, etc.) to set a compelling vision, creatively leverage all available internal resources, be a liaison with outside agencies where needed, and ensure execution achieves KPIs. 

Responsibilities: 

• Responsible for leading a cross-functional group of product experts, UX Design, UX Research, BA’s, and Developers to bring the long-term digital eCommerce strategic vision to life for Cardinal Health.
• This position ensures all applicable Jira stories and capabilities are defined, cataloged, and executed to improve the experience of specific areas of the new eCommerce ordering platform.
• Be instrumental in developing a product roadmap to drive improvements.
• Create customer-centric experiences that have a direct impact on conversion and sales.
• Synthesize competing priorities to help drive solutions that enable a great customer experience while driving the business. 
• Understand and incorporate business strategies and work with internal partners on creating digital experiences that bring those strategies to life. 
• Anticipate changes in priority and product strategy and refine goals based on team and client feedback and industry and market trends.
• Lead projects in a high-performing team environment and effectively coordinate efforts across internal and external organizations, including a proven ability to effectively manage virtual cross-functional teams to achieve key deliverables.
• Must be a holistic thinker who can establish and drive end-to-end strategies and initiatives encompassing multiple functions and inspire a team to do the same. 
• Analyze metrics and optimize online experience based on customer data. 
• Report on key business KPIs (Key Performance Indicators) while possessing the analytics acumen to turn these numbers into insights that drive business priorities, project initiatives and results.   
• Deliver recurring reviews of product roadmap and team performance to management and executive leadership. 

Qualifications:

• Bachelor’s Degree, MBA preferred. 
• 3 - 5 years of experience in an eCommerce Product Management role preferred.
• Experience with Agile Methodology preferred.
• This role requires a highly organized, strategic mindset to multitask on a variety of complex elements needed for the eCommerce platform preferred.
• Excellent verbal and written communication skills, with the ability to communicate effectively across organization functions and levels and to write and prepare executive-level business correspondence preferred.
• Outgoing, confident ability to express opinions and suggestions to peers and management preferred.
• Experience with IBM Commerce, Adobe tools and/or comparable web platform preferred.
• Extreme attention-to-detail and ability to manage multiple projects & tasks simultaneously preferred. 
• The ability to cooperate in a team environment is critical, including the ability to lead through influence preferred.
• Ability to execute in close partnership with manager and under tight deadlines preferred.
• Strong reasoning skills and an aptitude for problem solving preferred. 
• Proven ability to interact & collaborate across multiple disciplines to accomplish a common goal preferred..
• Ability to drive teams to solutions on production/project issues, including internal customers and external vendors preferred.. 
• Excellent leadership and communication skills  preferred.
• Digital transformation experience preferred

What is expected of you and others at this level

• Applies comprehens