Patient Access Representative

Description

If you enjoy and respect children from newborns to teens and the in-betweens, you’ll love being a part of the CPA team. We are the largest and fastest-growing pediatric practice in the Lowcountry. Join us at the Coast!

Benefits and Perks:

· Medical, Rx, Dental, Vision

· HSA, HRA, HIA

· Telehealth

· Life & Disability

· Employee Assistance Program

· Paid holidays and vacation

· 401k

· Convenient Locations & free parking

· Paid Volunteer Opportunities

· Education Assistance: CPA is partnered with the NHA and able to provide NCCA-accredited healthcare certifications at no cost to our employees

Patient Access Representative Responsibilities to Include:

• Receives all inbound calls from current and potential patients
• Schedule and coordinate patient appointments, following company protocol, procedures, and provider scheduling templates
• Schedule patient appointments with the proper provider in the appropriate location
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
• Updates existing patient demographics by collecting detailed patient information including personal and financial information

Requirements

• High school diploma or equivalent.
• Prior medical practice experience preferred.
• Working knowledge of computer applications. Prior experience with EMR preferred.
• Ability to speak, read and write effectively.
• Ability to work independently without direct supervision.
• Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.
• Flexible scheduling availability required