About the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Responsibilities may include the following and other duties may be assigned.Individual contributor with responsibility in a professional specialty.
Creates, develops, plans, writes and edits operational, instructional, maintenance or test procedures for paper, multimedia, web-based publications and user sites; may produce content
Conducts interviews with various users and technical staff to gather data for documentation
Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users.
May document engineering processes and specifications
Recommends formats responsive to technical and customer requirements.
Produces products that conform to the company documentation and quality assurance standards.
Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results.
Organizational Impact: Contributes to defining the direction for new products, processes, standards, or operational plans based on business strategy with a significant impact on work group results.
Develops solutions to moderately complex problems, and/or makes moderate to significant improvements of processes, systems or products independently to enhance performance of job area.
Communication and Influence: Represents organization as a primary contact for specific projects and initiatives; communicates with internal and external customers and vendors at various levels
Typically manages major / moderately complex projects, involving delegation of work and review of work products, at times acting as a team leader.
Bachelor’s degree in Technical Writing, Communications, Computer Science, or a related field.
5+ years of experience in technical writing, preferably in a Medical Device or Pharma environment.
Excellent writing, editing, and proofreading skills with attention to detail.
Ability to understand complex technical concepts and communicate them effectively to a non-technical audience.
Proficiency in documentation tools such as Adobe FrameMaker
Strong organizational skills and ability to manage multiple projects simultaneously.
Experience with content management systems (CMS) and version control tools (e.g. SharePoint).
May have broad knowledge of project management
Experience with Agile development environments.
Knowledge of HTML, CSS, or XML.
Familiarity with localization and translation processes for global audiences.
Strong interpersonal skills and ability to work independently or in a team environment.
Responsibilities may include the following and other duties may be assigned.
- Creates, develops, plans, writes and edits operational, instructional, maintenance or test procedures for paper, multimedia, web-based publications and user sites; may produce content for embedded user assistance technology.
- Conducts interviews with various users and technical staff to gather data for documentation.
- Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users.
- May document engineering processes and specifications.
- Recommends formats responsive to technical and customer requirements.
- Produces products that conform to the company documentation and quality assurance standards.
SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.
DIFFERENTIATING FACTORS
Autonomy: Seasoned individual contributor.
Works independently under limited supervision to determine and develop approach to solutions.
Coaches and reviews the work of lower level specialists; may manage projects / processes.
Organizational Impact: May be responsible for entire projects or processes within job area.
Contributes to the completion of work group objectives, through building relationships and consen
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