MDM Business Analyst

Introduction

ASML US, including its affiliates and subsidiaries, bring together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

Job Mission

Oracle IT Business Analysts maximize the organization’s investment in ERP software and processes. This position designs and supports solutions from across a variety of disciplines from finance to field service. It is our goal to avoid silos of knowledge and single points of failure. We expect our team members to know how the organization operates and how our software solutions manage that operation. This is an opportunity to teach and to learn.

Job Description  

The Oracle IT MDM business analyst supports activities focusing on Master Data Management, but is not limited to that scope. The role will support the integration and ongoing support of Informatica 360 MDM with Oracle EBS 12.2.10 and Agile PLM 7.3 These environments have provided a backbone to the organization for more than 25 years. Beyond Oracle and Agile PLM, the organization is also heavily invested in cloud applications from Oracle and other providers.. IT Business Analysts collaborate with business stakeholders to design, implement, and support standard and custom solutions. Activities that this role performs includes, but is not limited to:

• Procurement of systems, services, and hardware
• Directing the work of external providers
• Troubleshooting and resolving application issues with assistance from external partners including but not limited to 1st party support
• Act as liaison between internal customers and external partners
• Arrange and support the rollout of software improvements and lifecycle upgrades
• Orchestrate and communicate the rollout of new features and capabilities
• Interact with network security teams
• Communicate with domain specific subject matter experts throughout the enterprise
• Work with business stakeholders to decompose abstract problem statements into actionable work items
• Elicit requirements and product features from non-technical teams through workshops, interviews, use case demonstrations, pilots, etc
• Assist in generation and interpretation of reports and analytics
• Infrequent but possible support of systems and teams outside of normal working hours
• Flexibility to support teams/suppliers in disparate time zones
• Other duties as assigned
• Job description subject to change at any time

Education

• Bachelor’s degree

Experience

• 5-10 years professional experience related to Master Data Management, either in a  consulting, implementation, and/or IT support perspective
• Hands on ownership of Informatica 360 MDM – Customer, Product, and Supplier domains
• Experience with Oracle EBS 12.2

Skills & Competencies

• Demonstrated experience in designing, implementing, and supporting an Informatica 360 cloud based MDM system integrated to an ERP, preferably Oracle EBS
• Strong understanding of Master Data Management best practices including system setup, workflow, error handling, and administration
• Ability to define and describe bi-directional integrations between Informatica 360 and ERP systems
• Experience with parts of Oracle’s EBS, specifically Customer and Product definitions
• Strong English communication skills – both written and oral, ability to influence
• Comfortable in addressing large, diverse groups
• Highly organized and transparent
• Can observe and respond to people and situations and interact with others encountered in the course of work. 
• Can learn and apply new information or skills.
• Must be able to read and interpret data, information, and documents.
• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
• Ability to complete assignments with attention to detail and high degree of accuracy.
• Proven ability to perform effectively in a demanding environment with changing workloads.
• Result driven-demonstrate owne