Warehouse Operations Manager

Warehouse Operations Manager - JLL

What this job involves: The Warehouse Operations Manager will manage and oversee all activities related to shipping/receiving, storing, delivering, transferring, reconciling, and cycle counting materials per cGMP procedures and regulations, within multiple systems and/or between multiple sites.

What your day-to-day will look like:

• Manage various critical warehouse operations by building & leading the warehouse operations team, leading operations ramp up strategy & execution, and lead tactical & long-term strategic initiatives to drive production readiness & ramp-up.

• Contribute to a positive, constructive & ambitious work environment.

• Develop employees by providing resources, career development, coaching & feedback.

• Drive a safe workplace culture, ensuring safety & environmental requirements are met.

• Ensures that materials are received, stored, and distributed according to current Good Manufacturing Practices (cGMP), Good Distribution Practices (GDP) and other applicable regulations and specifications.

• Manage daily plan to exceed expectations for productivity, accuracy, and quality compliance.

• Ensures GMP activities follow approved GMP procedures and are documented according to cGMP and/or GDP requirements. May also execute these GMP tasks.

• Drive a safe workplace culture, ensuring safety & environmental requirements are met.

• Responsible for ensuring that risks are identified, assessed, and corrected to ensure the safety, purity, quality, and effectiveness of the product(s) manufactured.

• Ensures that staff complete required assigned training prior to performing assigned GMP activities.

• Ensures that non-conformances for areas of responsibility are reported promptly to the Quality unit and investigated per procedures.

• Prepare and participate in regulatory audits and inspections.

• Manage Minor Deviations and ensures that corrective actions and preventive actions (CAPA) are managed and closed according to procedures.

• Ensures the requirements of the Quality Management System are fulfilled.

• Supports Continual Improvement initiatives, programs and projects.

• Uses Microsoft Office tools such as Excel, Power Point, Project to update metrics and present information.

Required qualifications:

• Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or related field, or equivalent combination of education and experience
• 5+ years of progressive warehouse or distribution center management experience, preferably in a third-party logistics (3PL) or facilities management environment
• Proven track record of leading teams of 20+ employees and managing complex, high-volume warehouse operations
• Strong knowledge of SAP CMMS, inventory control principles, and distribution best practices
• Familiarity with Life Sciences and GxP/GMP regulations
• Proficiency with Microsoft Office Suite, particularly Excel for data analysis and reporting

Preferred qualifications:

• Professional certifications such as Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM), or Six Sigma Green Belt
• Familiarity with automation technologies, robotics, or advanced material handling equipment
• Experience implementing warehouse management systems or leading technology transformation projects

Location: Apex, NC (on-site)

A hospitality mindset is fundamental to delivering exceptional workplace experiences for our client. We seek candidates who excel in collaborative environments, communicate effectively with diverse stakeholders, manage multiple priorities simultaneously, maintain high standards of accuracy, and adapt quickly to resolve challenges.