Senior Product Designer - NBS

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

 

As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

We’re looking for a Senior Product Designer to join our product design team at Nelnet Business Services. The Senior Product Designer works with existing systems, prototyping new features and improvements.

As a Senior Product Designer you’ll lead projects and collaborate closely with our business, product, and development teams to solve challenges for school administrators (K-12 and higher ed institutions), students, and families around payments and communications creating a unified, connected, and understandable experience.

You’ll contribute to the mission of NBS by:

• Helping create a connected user experience across products which leverage multiple pieces of technology to deliver solutions to schools, families, and our internal support and implementation teams.
• Maintaining a high bar for design excellence. You’ll ensure outstanding product experiences, producing high-quality work no matter how big or small the task may be.
• Using your full range of Product Design skills–not limited to design prototypes– to discover, design, and deliver simple, well-crafted experiences that our customers love. You’ll leverage your excellent communication skills to align and collaborate.
• Actively contribute to our healthy design team culture by mentoring other designers, participating in design reviews, and helping improve processes.

This role will give you the opportunity to:

• Make an impact. You envision ways to accomplish our defined business needs with a clean, understandable, and accessible user experience.
• Elevate product quality. You’ll work on an enterprise-level product suite with ample opportunities to modernize and streamline experiences.
• Be part of positive change. Everyday we’re investing in the educational lives of students and their families by serving schools and their staff.

A bit about you:

• You have a portfolio of well-crafted, impactful work that showcases your ability to lead successful projects that solve real problems.
• You’re a seasoned collaborator, designing in the open, leveraging other functions’ expertise, and taking them on the journey with you.
• You have strong visual design and interaction design skills, with a passion for high quality fit and finish. You’ve worked with design systems to produce beautiful and functional designs that scale.
• You can articulate your decisions clearly and credibly, relying on qualitative and quantitative data to inform your perspective.

Lincoln Nebraska Candidates- This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence three days per week.

JOB RESPONSIBILITIES:
1.    Produce expert-level design work that achieves business goals, delivers value and is easy to use.
2.    Owns and is accountable for large features or projects, as well as leading and managing the full process including research, prototyping, and user testing.
3.    Mentor other designers, providing sound design feedback that elevates the work.
4.    Present complex design work clearly and answer questions from various departments and stakeholders.
5.    Contribute to design team culture and growth by mentorship and feedback.

EDUCATION: 
Bachelor’s Degree or equivalent experience.

EXPERIENCE: 

1.    4+ years of experience designing for web or digital products. A portfolio will be required.

2.    Experience or interest in using data to inform design and product decisions.

3.    Experience with the full design process including research, ideation, testing, evaluating, and communicating results.

4.    Experience mentoring designers and leading large-scale projects.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1.    Ability to lead