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EM
Commercial Sales Rep (35345)
Emser TileUnited Statesfull_timeVerifiedPosted 11 Sept 2025
About the role
Job Details
Job Location Charlotte - Pineville, NCPosition Type Full TimeDescription
Job Summary
The Outside Sales Representative (OSR) will call on existing and new clientele, as well as work with builders, designers, General Contractors and all other decision makers in the sales and installation process. This key role will drive sales volume, maintain/ grow existing accounts, and develop new clientele and sales channel opportunities throughout assigned sales territory.
Key Responsibilities
- Identifies and establishes relationships with new and existing clientele
- Travels throughout assigned territory to call on regular and prospective customers
- Works independently yet cooperatively with the company and team's goals and directives
- Provides industry-leading service to customers by processing orders and credits promptly
- Builds and promotes strong, long-lasting customer relationships by partnering with them and understanding their needs
- Sets up and maintains client displays and merchandising samples
- Emphasizes new product promotion during sales calls and onsite visits/meetings
Successful candidates will:
- Be driven to meet sales goals and enjoy the upside of variable compensation programs that reward exceeding plan
- Thrive in a competitive and dynamic sales environment
- Be flexible, highly organized and have a successful history of servicing multiple accounts while consistently achieving and exceeding sales goals
- Be able to work independently while simultaneously implementing company defined sales strategies
- Be an expert in influential / collaborative sales and negotiation techniques, including analytical skills that can identify and exploit key opportunities
- Enjoy prospecting for new accounts, setting up / maintain displays and introducing our quality products to the marketplace
- Instinctively address all customer questions and concerns promptly with business savvy solution / resolution strategies
Qualifications (Knowledge/Skills/Abilities/Experience)
- Successful track record in an outsides sales environment (preferably within the flooring or building materials industry)
- Solid analytical skills in identifying client needs and aligning them to product offerings
- Demonstrated expertise in the principles of collaborative sales technique
- Excellent interpersonal skills with the ability to communicate and maintain positive relationships with all Emser clients, customers and influencers (internal and external)
- Ability to analyze market conditions and competition and develop strategic responses to opportunities
- Listening skills, communication skills, energy, enthusiasm and endurance
- Must be flexible to maximize business opportunities as they arise
- Ability to work independently and in a team environment is essential
- College B.A. / B.S. degree preferred
Physical requirements
- Stand, use hands, and reach with hands and arms.
- Walk, stoop, kneel, crouch, or crawl.
- Sit, climb or balance.
- Lift and/or move up to 110 pounds. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus.
- Exposure to moving mechanical parts.
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