Associate Director, Operational Excellence

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

This position will be responsible for driving the development of a world class continuous improvement program including planning, leading, and executing large scale strategic programs. The role encompasses program leadership – leading multiple cross functional projects and workstreams, as well as directing the implementation of strategies that drive a continuous improvement culture (Lean Leadership, Kaizen, DMAIC, visual management, training, etc.) This position serves as a key continuous improvement advisor to the organization, including building and maintaining collaborative working relationship with senior leaders and providing expert guidance in the understanding and deployment of continuous improvement principles and tools in the organization. Additionally, this role will represent the site on network level teams, responsible for setting strategy and prioritizing network level initiatives. The Associate Director, Operational Excellence leads and manages an operational excellence team to analyze, deploy, and improve key elements of the continuous improvement program.

Education:

• BS in business, engineering, biology, or equivalent scientific discipline.
• Six Sigma Black certification or equivalent credentials in Lean.
• Master’s Degree in business, manufacturing, or engineering preferred.

Experience:

Basic Qualifications:

• 10+ years' experience in operations, process improvement, or related function.
• 5 years of experience in cGMP facility.
• Demonstrated experience in leading lean, operational excellence, six sigma, right first time, continuous improvement, and process mapping improvements.
• 3+ years managing teams to obtain results and managing team development.
• Proven experience in project management, facilitation, and change management.

Preferred Qualifications:

• High understanding of cGMP regulations and FDA guidance applicable to biologics or medical device.
• Strong business acumen, judgment, and maturity with ability to connect continuous improvement outcomes to business value.
• Demonstrated leadership of multidiscipline, high-performance work teams/groups including the ability to navigate a heavily matrixed organization.
• Ability to lead in a high paced team environment, driving deadline accountability, and prioritizing work from multiple projects.
• Proven ability to represent site strategy and influence on global teams.
• Proven ability to analyze data to make fact-based decisions and develop long-range vision with progressive business plans.
• Source of imaginative, thorough, innovative solutions to a wide range of problems.
• Advanced critical reasoning, negotiation, problem solving and decision-making skills
• Advanced written and verbal communication skills.  Must be able to interact and communicate effectively at all levels of the organization
• Proven ability to analyze data to make fact-based decisions and develop long-range vision with progressive business plans.
• Source of imaginative, thorough, innovative solutions to a wide range of problems.
• Advanced critical reasoning, negotiation, problem solving and decision-making skills
• Advanced written and verbal communication skills.  Must be able to interact and communicate effectively at all levels of the organization

ROLES AND RESPONSIBILITIES:

• Drive the development and implementation of a world class continuous improvement program, developing and promoting an organic continuous improvement capability over time by embedding standard work, visual management, and other key practices into day-to-day processes.
• Accountable for the delivery of high impact, complex im