DevOps Engineer

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Who We Are...

About Us

SmartVault is a cloud-based document management and file-sharing solution for small-to-medium-sized businesses, professional accountants, and bookkeepers. In 2017, SmartVault became part of the GetBusy Group, which is AIM-listed and currently trading on the London Stock Exchange. SmartVault continues to operate as a wholly owned subsidiary in the US, but we are now part of a much larger global team with expanded products serving the US, UK, and Australia/New Zealand markets.

The Role

We are looking for a motivated and hands-on DevOps Engineer with 3-5 years of experience to join our agile, cross-functional product team. You will be responsible for designing, implementing, and optimizing highly secure, scalable, and reliable cloud platform solutions on AWS.

You will collaborate with the Head of DevOps and other technical leaders to build and maintain infrastructure, automation, monitoring, and security processes. Additionally, you will play a key role in supporting ISO 27001 / ISMS / SOC2 Type II compliance efforts.

This role requires strong analytical and troubleshooting skills, excellent communication, and a proactive approach to problem-solving. While an infrastructure background is beneficial, you should also be comfortable writing scripts and basic software code to enhance and streamline operations.

The Team

The SmartVault product team is dynamic and fast-paced, keeping up to date with the latest technologies, and using agile and self-organising principles to help deliver quality products and services. The team wholeheartedly embraces the DevOps culture, continuously striving to add value to products and customers through automation, collaboration, and a proactive monitoring and feedback loop with product teams.
And that’s only just the start! It’s a great cross-functional team that works to produce great technical solutions in a great way.
We offer you the opportunity to:

• be part of a talented, collaborative and motivated team
• learn from and be inspired by skilled colleagues
• teach and inspire others
• work across the entire product life cycle
• develop your skill set and research / adopt the latest design patterns, methodologies, principles and technologies
• have a positive influence over high level architectural decisions
• make your mark and, in doing so, make us better

Key Responsibilities

• Work closely with the Head of DevOps to define detailed technical requirements, plan work, and prioritize tasks according to business needs.
• Design, implement, and maintain AWS cloud platform solutions.
• Ensure strict security compliance and best practices in cloud infrastructure.
• Drive automation to improve efficiency, scalability, and system reliability.
• Strive for zero downtime when deploying solutions or services.
• Develop and own scalable processes for:
• Capacity planning
• Configuration management
• Monitoring and observability
• Provide day-to-day operational support and perform systems administration tasks.
• Participate in an on-call rotation to support the platform 24/7.
• Ensure high-quality monitoring coverage for infrastructure and applications.
• Identify potential failure points in infrastructure and proactively develop mitigation strategies.
• Collaborate with internal IT teams for operational support.
• Assist in maintaining compliance with ISO 27001 and SOC2 Type II security frameworks.

Our Tech Stack

(Currently in use, but evolving over time)

Cloud & Infrastructure

• AWS Services – CloudFormation, EC2, RDS, Lambda, S3, SQS, SNS, CloudWatch, ECS, CloudFront, CloudTrail, Inspector, SSM
• Containerization – Docker, Podman
• Infrastructure as Code – Terraform, HashiCorp Packer
• Message Queues – RabbitMQ
• Operating Systems – Windows, Linux

Databases

• Relational – MySQL, PostgreSQL
• NoSQL – DynamoDB, Couchbase

Scripting & Programming

• Languages – Python, Bash, PowerShell, JavaScript
• CI/CD Pipelines – Git, TeamCity, AWS CodeBuild, CodePipeline, CodeDeploy

Required Skills & Expe