Senior Product Designer

What’s CrowdRiff?    Good visuals are appealing to the eye, but great visuals tell stories that reignite your desire to discover, spark your creative imagination and even influence what we buy, eat, and do. That’s why CrowdRiff exists: to empower destination marketers to showcase their unique destinations through powerful visual storytelling solutions.   ✨ CrowdRiff is built around the idea of pushing the boundaries of exploration; and our dedication to finding experiences that feel more authentic and undiscovered make us who we are. We like to think of ourselves as modern-day explorers, who believe in taking action now and thrive in an open, challenging, and encouraging environment.    Our team is a quirky and diverse crew that has one thing in common: our love for great visuals. Picture this. You will contribute to amplifying unique travel experiences like scuba diving in Tahiti 🌊, exploring Napa’s wine country🥂, bungee jumping in Queenstown 🤩and much more while having access to some of our amazing travel perks that allow you to immerse yourselves in local communities and culture.   At CrowdRiff, you have the freedom, autonomy, and resources to set the course of your own future along with an incredible crew. We understand that to feel empowered and to keep forging new paths professionally and personally, we need to pull out all the stops. That’s why we take a proactive approach and set not only professional but also personal goals for all CrowdRiffers. To make this possible, we offer opportunities related to training, tuition, conferences, workshops, or anything else that will help you achieve your goals under our ‘DevDollars’ program.    Every day, we work across departments, time zones, and even oceans to reach our goals and delight our customers - all while being remote. If you are looking to make travel an incredible experience today, and for future generations, and are passionate about visuals & tech, you’re just our type. 💯

Your role: Senior Product Designer

Product design is changing fast.The best designers today don't wait for fully formed briefs. They talk to customers, identify problems, shape solutions, and move fast. They use AI as a force multiplier to prototype faster, synthesize insight at scale, and close the gap between what they imagine and what they put in front of a user.

At CrowdRiff, you will own a product area end-to-end, working closely with a PM and engineering team as a co-owner of product direction. You will often operate where the problem space is not fully defined. You are comfortable bringing structure, not waiting for it.

If you want to own meaningful product areas, move fast, and do some of the strongest product thinking of your career, this role is built for you.

What you'll be working on:

CrowdRiff builds software for destination marketers - the teams behind tourism boards, travel brands, and the organizations that help people discover and experience places. Our platform helps them plan content, manage their media, and tell better stories across every channel.

Our products are evolving quickly and the design problems you'll be working on include:

• Making complex, multi-step planning workflows feel intuitive for people who live in spreadsheets today
• Introducing AI-powered features that actually change how marketers work. Not bolt-on additions, but experiences that earn their place in the product
• Designing across surfaces where there's no established playbook yet. New interaction patterns, new user behaviors, new ways of thinking about what the product should be
• Unifying a platform that touches multiple workflows and user types, where coherence and clarity are ongoing design challenges

 

What you'll do:

• Own end-to-end design for your product area, from discovery through to shipped product
• Work as an embedded partner with your PM and engineering team, shaping direction early and validating ideas before investing in detailed design
• Talk to customers regularly and bring those insights directly into the design process
• Use AI tools actively throughout your workflow to synthesize research, generate early concepts, and prototype solutions quickly
• Identify conceptual gaps and usability challenges early, before development begins
• Translate user needs, business priorities, and technical constraints into scalable solutions
• Communicate design decisions clearly with stakeholders across product, engineering, and leadership
• Contribute to a design culture that values craft, rigour, and cross-functional partnership

What you'll bring:

• Experience leading design for a major product area, balancing user needs with business goals and technical constraints
• Strong foundatio