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Retail Operations Analyst

NielsenIQ
Bentonville, United Statesfull_timeVerifiedPosted 15 Dec 2023

About the role

Company Description

REF32371X

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are searching for a talented, Retail Operations Analyst. 

Position based in Bentonville, Arkansas 

Job Description

The Retail Operations Analyst (ROA) works directly with the Operations and Client Service teams to identify opportunities and develop action plans to address key business needs.  The Analyst provides consultation and investigation on items across the total store (all categories, including Fresh), making recommendations on solutions that best address the client’s business needs.  Once the scope of work is known, the ROA supports the work leveraging standard procedures and working in concert with other team players. The ROA supports other operational team members to ensure continued alignment on project scope and expected outcome. 

Responsibilities:

  • Appropriately set and manage expectations regarding process and database capabilities with all stakeholders. 
  • Understand, interpret, and provide recommendations for addressing NIQ products & services to further delight the client. 
  • Provide consistent delivery of scorecards as per expected cadence. 
  • Clearly communicate the status of various database improvement initiatives. 
  • Provide fact-driven measurement of NIQ processes. 

Qualifications

  • 2+ years of experience and a Bachelor's degree. 
  • Basic level of database design knowledge, Microsoft and Google Suites.
  • Strong oral and written communication, organization, and critical thinking skills.  
  • Adaptability to changing workflows & processes in the ever-evolving landscape of delivery systems.  
  • Strong collaboration skills with the ability to work with both internal and external teams.    
  • Organization skills and the ability to manage multiple priorities. 
  • Strong sense of urgency and accountability to drive client outcomes. 
  • Experience with the following industries preferred: Consumer Packaged Goods, Retail, Consulting, Information Services, Sales, Analytics.

Additional Information

Our benefits

  • Flexible working environment
  • Health insurance
  • Parental leave
  • Life assurance

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

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NielsenIQ

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