Supervisor, Talent Acquisition

Job Title:

Supervisor, Talent Acquisition

Job Description

The Supervisor, Talent Acquisition ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible assisting with development of recruiting strategy and managing a team who assess hiring needs and interview candidates for positions.

A NEW CAREER POWERED BY YOU 

  

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you! 

  

As a remote Supervisor, Talent Acquisition you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. 

  

CAREER GROWTH AND PERSONAL DEVELOPMENT 

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. 

  

WHAT YOU WILL DO IN THIS ROLE   

  

As a Supervisor, Talent Acquisition working from home, you will:  

• Responsible for development, implementation and administration of recruitment programs
• Direct the activities of a team who assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders
• Set team goals and targets and monitor progress against recruitment department metrics.  Responsible for measuring team productivity.
• Lead a team responsible for the execution of initial screening interviews, telephone interviews, and/or face-to-face interviews with prospective applicants
• Work with hiring manager(s), HR, and appropriate stakeholders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interaction
• Partner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidates
• Coaches team in leveraging various resources -- internet, community organizations, print media, formal/informal networks, colleges, trade associations - to directly and indirectly source and attract qualified candidates
• Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools
• Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting
• Promote the Company image to candidates and external service providers
   
   

YOUR QUALIFICATIONS 

  

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Supervisor, Talent Acquisition (Remote) role include: 

• 2-4 years of experience as a Senior Recruiter or in a supervisory role within talent acquisition.
• Demonstrated experience in managing direct reports and leading a team.
• Proven ability to manage relationships with internal clients and stakeholders effectively.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities with a focus on continuous improvement.
• Bachelor’s degree in human resources, Business Administration, or a related field is preferred.
• Proficient in Microsoft Office
• Awareness of recruiting metrics and trends: retention, quality of hire, net throughput, etc.