Clinical Secretary - Part Time (Weekends)

 ESSENTIAL JOB FUNCTIONS:

1. Promote good public relations among families, visitors, residents, and staff.
2. Must be able to assess resident’s needs, both visually and verbally.
3. Must be able to effectively communicate with the resident.
4. Must be able to meet the needs of the residents.
5. Answer phones, transfer calls, and take messages for administrative/nursing staff
6. Refer complaints to appropriate staff or Management Team
7. Ensure all volunteers, families, vendors, and visitors sign/out in the logbook
8. Ensure resident or responsible party registers in the “Resident Sign In/Out” book when a resident leaves from or returns to SHC
9. Monitor resident call-bell system and dispatch appropriate staff to assist resident, maintain call response log. Follow through to assure residents receive services as requested
10. Each shift perform door alarm checks to insure door are locked and alarms are sounding
11. Monitor alarms, entrances/exits, and visual monitor for elopement risk residents
12. Write maintenance/housekeeping/IT work orders as specifically as possible; designate appropriate department for action; and follow-up within a reasonable amount of time to ensure that requests have been acted upon in an efficient manner
13. Assist with hospital transportation/pickups when necessary
14. Assist Wellness Department with set up for movie nights in the auditorium.
15. Keep lobby area neat and clutter free
16. Distribute newspapers to residents by the News and Observer list and notify the carrier when papers are missing
17. Delivery packages to appropriate department and/or resident’s room
18. Assist medical records department with paper chart audits, filing, scanning, and attaching records in EMR.
19. Prepare paperwork for residents outside appointments
20. Process admissions, discharges, deaths, and room/bed changes in EMR per procedure as outlined in the clinical secretary procedure notebook.
21. Uptain signature upon admission for pharmacy financial responsibility agreement.
22. File admission paperwork with advanced directives in code status binders. 
23. Use paging system (minimally) to announce activities, emergency lights, summon nursing staff including CNAs to assist residents, various codes i.e. Red, blue, green, and yellow.
24. Document insect sightings in the “Insect Sighting Report Book”.
25. Responsible for being familiar with and following Springmoor established policy and procedure, task lists, and guidelines.
26. Responsible for reading, understanding, and following the Springmoor Inclement Weather Plan and Fire Safety Plan.
27. Perform other duties as assigned by the Healthcare Service Manager. 
28. Clinical Secretaries will be evaluated upon completing 90 days and on annual review (anniversary date of hire) by the Medical Records Coordinator based on compliance with Springmoor rules and regulations and performance of responsibilities.

High School education or equivalent, one year of medical/clerical office related experience desired.  Must have good organizational skills, computer skills, Microsoft office and communication skills.

Must be available to work rotating weekends 3:00pm - 11:00pm.