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Exemption Status:

Non-Exempt

Hiring Range:

$21.82 - $33.15

Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule Details:

Friday, Saturday, Thursday, Tuesday, Wednesday

Scheduled Hours:

8am-4:30pm; one late day 12pm-8:30pm

Shift:

4 - Mixed Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

71000 - 0125 ATS

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Provides a variety of treatment related support services to clients receiving substance abuse and/or mental health services. Implements case management and referral services for clients on a consistent basis in accordance with current standards and protocols, and CHL policies and procedures. Assists with the implementation and facilitation of the individual treatment plan and aftercare services.

I. Major Responsibilities:

1. Implements program policies and procedures to maintain daily structure and consistency within the program and maintain compliance with all licensing standards.

2. Assesses clients basic physical, social, educational, legal and service needs and coordinates care with other inter-agency and community-based providers.

3. Works with multi-disciplinary treatment team to develop and update integrated treatment plans and recommendations including all service needs.

4. Develops appropriate comprehensive and appropriate aftercare plans while working with clients and members of multi-service team providers.

5. Conducts outreach and creates pathways for referrals. works closely with other providers to receive referrals; may conduct admissions assessments.

6. Assists clients in engaging next level of services.

7. Coordinates and provides transportation as needed.

8. Participates in multidisciplinary team to discuss client progress.

9. Makes referrals and assists clients with transition to behavioral treatment providers.

10. Leads skill development, educational or recreational group activities as assigned.

11. Attends program staff and clinical team meetings, supervision, trainings and all other required program meetings.

12. Documents treatment provided in EHR (Electronic Health Record), assessments, follow up interviews, case conferences, behavioral issues on the unit, coordination with other agencies or programs, referrals, clinical team treatment decisions, discharges and others.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Bachelor’s degree.

2. Satisfactory CORI background check.

3. Current valid US-issued driver’s license and a registered, inspected, and insured automobile for work related purposes including transporting clients in a pers