General Cashier InterContinental Hotel

DUTIES AND RESPONSIBILITIES 

 

     
FINANCIAL RETURNS 

• Prepare daily bank deposits. 
• Issue banks to other cashiers as needed, and maintain a documented inventory of all cashier banks.  Collect and count all cashiers’ envelopes daily, and research any cash variances.  Conduct periodic audits of cashier banks.  Notify management of any issues or problems. 

PEOPLE 

•    Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include department heads throughout the hotel, cashiers, or guests for the purpose of providing or obtaining information regarding accounts, cash transactions, or cash banks.   

GUEST EXPERIENCE 

• Provide daily cash and change requirements for the hotel.  Maintain and disperse cash from house fund safe and petty cash fund, account for all disbursements from funds, and perform daily house bank count. 

RESPONSIBLE BUSINESS 

• Prepare reports such as the Petty Cash Report, Over and Short Report (on other cashiers), General Cashier Report, Cash Management Report, and/or other reports as needed. 
• May assist in processing invoices from the hotel property as needed, including obtaining approvals from department heads on invoices to be paid, making proper accounting entries in ledgers or posting invoices to computer system, reconciling discrepancies with vendors, matching and filing invoices and paperwork, and preparing the transmittal of invoices for payment by Accounting.
• May process check requests, generate accounts payable and refund checks, and assist in the maintenance of the hotel checkbook or GL as needed. 
• May assist in various storeroom areas to include receiving, storing and dispersing hotel goods to ensure that each department's supply needs are met in a timely and efficient manner. 
• May assist with other duties as needed. 

QUALIFICATIONS AND REQUIREMENTS 

 

High school diploma or equivalent and 1 year experience as a cashier, bank teller, or similar; or an equivalent combination of education and work experience. Ability to speak fluent English required. 

 

This job requires ability to perform the following: 

• 
  Carrying or lifting items weighing up to 25 pounds 
• Standing up and moving about the front office or other designated areas 
• Communicating with other people 
• Handling objects, supplies, boxes of merchandise, etc. 
• Bending, stooping, kneeling, crouching, reaching 

 

Other: 

• Reading abilities are utilized often when reading invoices and work materials. 
• Mathematical skills are used frequently to perform calculations, reconcile balances, etc. 
• Frequent contact with guests and outside vendors is necessary to perform cashier transactions.  Strong customer service skills are required. 
• May be required to work nights, weekends, and/or holidays. 

 

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. 

       

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?