Staff DevOps Engineer, Developer Platforms

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success.  Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance.  We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions.  We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!

As a DevOps engineer, you know the challenges that software engineers face and ultimately, know how to help teams with their software development lifecycle. We’re looking for a DevOps engineer like you with a strong background in development to support our products while modernizing their SDLC and meeting their most challenging initiatives.

As a Staff DevOps engineer at Credit Acceptance, you’ll work closely with our development community and other members of Platform Engineering, to build automation solutions to SDLC and Runtime challenges. You’ll grow your skills within a Platform Engineering framework to establish and create GoldenPath /Reuseable SDLC solutions to Enable our development teams with automated build, tests, scans and runtime solutions.

Join us and start changing lives.

Outcomes and Activities:

• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member
• Defines and adheres to standards, procedures and methodologies for effective operation, performance, security, and recovery of automation systems
• Leads the technical definition for Developer Platforms that span across local development, Internal Developer portal, Orchestration APIs, and integrations to dependent tooling and capabilities
• Partners with Platform Engineering leaders to define and drive a technical vision and roadmap
• Accelerates Engineering projects and maintenance by automating manual processes
• Supports engineering teams to define, estimate, and implement requirements for new system development
• Participates in strategic efforts to reduce the impact of (and the time to recover from) application issues
• Leads efforts to debug the problems which arise in production
• Assists with unit-tests and validates acceptance criteria
• Ensures automated systems are highly available and fault tolerant
• Monitors both systems and processes daily for successful operation
• Trains and supports team members on DevOps and Platform Engineering
• Contributes to team's sprint commitments and actively participate in our Agile practices
• Performs capacity planning and monitoring and predicts system growth trends
• Develops and maintains documentation

Competencies: The following items detail how you will be successful in this role.

• Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer’s shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience.
• Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions.
• One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively.
• Owner’s Mindset: Owner’s Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business.