Senior Customer Finance Manager

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The Senior Customer Finance Manager works closely with the Capital Sales team to provide customer finance solutions, customer consultation, coaching on selling financially, strategic territory planning and system acceleration programs to build the internal business directive of da Vinci system placements. This position helps the commercial organization by providing customer facing financial solutions (programs/customized quotes), designed with the capital and clinical teams to meet the needs of customers.

This position also acts as an advisor to the Capital Director and VP teams to build solutions to expand the pipeline and meet organizational goals. This position helps projects with cross-functional departments to implement back-office help for our customized solutions. This customer centric and entrepreneurial role specializes in stabilizing both technical and soft financial selling skills with the demand of growing a successful team-based asset portfolio.

Roles & Responsibilities:

• Serve as a consultant for the Capital Sales organization to develop a strategic plan for customers and accelerate the adoption of da Vinci system expansion through flexible financial offerings
• Serve as the primary contact for customer facing financial solutions that may include but are not limited to; FMV leasing, Accelerated MIS Program, fixed purchase option leases, IASB/FASB compliant lease structures, short term and long-term rentals, deferred payment leases and or customized finance programs.
• Participate and drive customer meetings with financial decision-makers within hospital leadership
• Drive customer finance training programs that expand the knowledge base of the commercial team on how to sell financing as part of the system selling process
• Attend business alignment meetings with financial decision-makers of our customers to review program progress and look for opportunities to expand system access
• Manage a market portfolio and help cross-functional management of the asset pool
• Assist customer finance presentations for market development events and or executive sessions
• Provide coaching, influence and education to the leadership team on the variety of financial programs and processes
• Work with internal corporate finance roles to deploy scalable processes
• Act as an agent of change regarding building the commercial finance business

Qualifications

Required Skills and Experience

• Minimum 8 years of relevant capital leasing work experience.
• Ability to assist with and prioritize multiple transactions concurrently. Desire to work in a dynamic, fast-paced organization.
• Experience in driving growth of business unit through self-directed development activities.
• Significant experience is a customer-support role.
• Proven success in mid-sized international fast-growing company and/or in the medical or med-tech environment.
• Excellent verbal and written communication skills, including the ability to interact with executive leadership.
• Highly curious and exceptional problem-solving ability.
• Willing and able to travel domestically approximately 25% of the time.

Required Education and Training

• Bachel