Field Service Engineer

Ascent Aerospace – Inspiring the next generation of flight!

Ascent Aerospace is a world-renowned, single-source provider of production and automated assembly systems for the aerospace and defense industry. We produce a full suite of both mold and assembly tooling required for the aerospace manufacturing market, including the largest Invar molds ever made— making us the largest tooling group in the industry. We work with our customers to develop their project and see it through, from process engineering to build and installation, to ensure it is an efficient and cost-effective solution. As a true, single-source integrator, we have proven tools to surpass our customer expectations. We have greater control of timing and schedules, which allows for 100% accountability, and avoids costly mark-ups, ultimately saving our customers money. The result: a group of businesses, each an industry leader within their own discipline, now acting as one truly integrated supply base.


SUMMARY OF POSITION
Launch Your Career as a Technical Representative with Fast-Track Growth Potential to Site Manager.
Are you someone with a solid technical foundation—perhaps an engineering degree or technical training—but crave a more hands-on, dynamic role? Do you thrive when solving real-world problems, collaborating with customers, and making an immediate impact? Ascent Aerospace is looking for a driven, technically skilled individual ready to step into a Technical Representative position with a path to a Site Manager for one of our key customers.
This is far more than just a field service role—it's a unique opportunity to grow into a leadership position while representing cutting-edge automation technology. You'll become the on-site expert, directly supporting customer maintenance teams and indirectly leading them through your expertise. You'll work alongside project managers and sales staff, bridging the gap between engineering, operations, and customer support.


ESSENTIAL FUNCTIONS
• Diagnose and repair complex industrial control systems, including, but not limited to: PLCs, CNC controllers, field bus networks, and drive systems
• Read and interpret electrical schematics and use multi-meter to diagnose electrical circuits
• Coordinates and interfaces directly with customers, suppliers, and other entities to ensure that all customer requirements, goals and objectives are fully understood and communicated to senior management
• Travel to customer sites to perform new machine commissioning, planned preventive maintenance, machine controls upgrades, and emergency service
• Perform maintenance and operator training for customers
• Follow policy and procedures including safe working practices
• Any additional duties assigned by management.

REQUIRED SKILLS, EDUCATION & EXPERIENCE
Any combination of education and experience providing the required skill and knowledge for successful job performance will be considered. Typical qualifications would be:
• BS in Electrical / Electro-Mechanical Engineering, OR Technical Certificate and 3+ years of experience within the industrial automation industry or equivalent experience
• Able to lift up to 50lbs
• Able to work at the company or customer facilities, in excess of eight hours per day or 40 hours per week on a second shift and/or weekends if necessary
• Proficiency in Microsoft Office
• Experience demonstrating problem solving abilities and resourcefulness
• This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22.C.F.R. § is required

PREFERRED QUALIFICATIONS
• Experience working in aerospace manufacturing & assembly
• Familiarity with Siemens automation and controls systems
• Ability to learn new software developments in automation
• Capable of building automated assemblies
• Basic knowledge of manufacturing practices including machining and automated drill and fill
• Must be able to read and understand blueprints including geometric tolerance and understanding of general tolerances and GD&T
• A demonstrated capability to think strategically and execute tactically
• Excellent planning and organizational skills
• Attention to detail
• Ability to multitask in a fast paced environment.
• Ability to work independently and as part of a team
• Ability to think independently and problem solve
• Display a level of professionalism at all times
• 5 years of Field Service experience

SUPERVISORY RESPONSIBILITY
None


TRAVEL
30% International and Domestic


WORKING CONDITIONS
Working conditions described here are representative of those that may be experienced by an employee while performing the functions of this job.
• While performing the duties o