Territory Sales Representative - Remote

Who are we?

Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. Our employees are spread across six locations.

What we offer you

• Full healthcare and benefits! The health and wellness of our employees is important to us, that’s why we offer benefits including medical, vision, dental, short-term disability, and more!
• Flexible scheduling
• 401k Matching
• Generous Paid Time Off and Holidays
• PCNA Cares Share Fund – donating to teammates in times of need

Why you will make it your career

• We invest heavily in modernization, operating more efficiently with cutting edge digital technology
• We value our employee’s contributions in a collaborative and inclusive work environment
• Our culture encourages listening, understanding and a sense of empathy makes PCNA stronger
• As the industry leader for environmental responsibility, sustainability is the key to every decision we make

Our Values

Delight Customers: Treat our customers the way you’d like to be treated.

Work Smart: Time is valuable. Focus on the things that can have the biggest impact on our business and customers. Be inquisitive and innovative

Think Team: Work together to get the job done. Be inclusive and collaborative.

Own It: Be accountable. Embrace challenges as opportunities, roll up your sleeves and make it happen.

Say It Like It Is: Be candid, honest and respectful. Offer constructive insights and welcome other’s input.

Our Businesses

Leed’s is the premier supplier of high-quality promotional products, with goods ranging from pens and drinkware to bags and mobile tech. Bullet is a leading supplier of low-price promotional products,​ offerin​g deep inventory, reliable service and 24-hour turnaround. Trimark, a member of PCNA, is a leading developer and manufacturer of logo'd apparel for the Canadian and U.S. promotional industries. Trimark sells logo'd apparel across 6 different categories; Polos, T-Shirts and Tops, Woven Shirts, Knits and Fleece, Jackets, and Accessories, including Headwear. At JournalBooks, we believe in creative minds working together to create something truly unique in journals and planners. ETS has always sought to provide the very best in service, product selection, printing capabilities and competitive pricing, focused on drinkware, ETS offers a broad range of high quality drinkware categories. Spoke’s print-on-demand solutions and premium product assortment are standing by to help expand your inventory and fulfill your event and gifting needs!

The Position

The Territory (Hybrid) Sales Representative will serve as a versatile and dynamic sales professional, responsible for providing coverage and support for open field territories across a variety of accounts, both remotely and in-person. This role requires a proactive and flexible individual with the ability to seamlessly transition between inside sales and field sales duties. The Hybrid Rep will act as a key resource for maintaining relationships, generating new business, and providing on-the-ground support to both existing and prospective customers in the absence of full-time sales reps.

This position is ideal for someone with inside sales experience who is ready to take the next step in their career, providing more direct customer-facing interaction in a field environment while still maintaining some inside sales responsibilities.

Key Responsibilities:

• Inside Sales Duties:
• Manage inbound and outbound sales calls, emails, and digital communications to nurture existing accounts and generate new leads.
• Work with CRM systems to track leads, sales opportunities, and customer interactions.
• Collaborate with field sales reps to ensure a seamless handoff of accounts when needed.
• Assist with product demonstrations, pricing, quotes, and proposals.
• Provide administrative support to field sales teams, ensuring smooth coordination between departments.
• Field Sales Duties:
• Travel to customer locations to provide on-site support, product presentations, and meetings with prospective and existing clients.
• Act as a liaison between inside and field sales teams, ensuring consistent messaging and customer satisfaction.
• Support territory management by filling in for field sales reps when needed, ensuring continuity of service for accounts.
• Build and maintain relationships with key decision-makers at customer sites.
• Assist in identifying new sales opportunities in your assigned area, including promoting additional products and services.
• En