Program Coordinator (Psychiatric Security Review Board - 1818)

Program Supervisor I (Psychiatric Security Review Board - 1818)

Job Overview

Location/Schedule: The position is located at 1818, a day treatment facility located in SE Portland, OR. This schedule for this position is Monday through Friday 8:30 a.m. to 5:00 p.m.

Position: Program Coordinator

Program: Psychiatric Security Review Board (PSRB)

Cascadia’s Mission and Vision:  

Mission: Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve. 

Vision: We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life. 

Program Description: Cascadia offers diverse trauma-informed treatment services in the community, residential settings, and intensive outpatient settings to individuals mandated to treatment by the State of Oregon's Psychiatric Security Review Board (PSRB). Additionally, as a forensic program, we provide monitoring and supervision of the stipulation of conditions of release issued by the PSRB prior to the client returning to the community. Our goal is to promote the health, wellness, and safety of the individual within the community. There are nine PSRB homes in Multnomah County. The single-staffed locations are 23rd Avenue, 75th Avenue, Buena Vista, Overton, Rosewood and Quints. The double-staffed locations are El Dorado, Orchid House, and Pisgah.

Position Description: The Program Coordinator works as a member of an interdisciplinary team to implement and monitor services within the Hope Center Day Treatment Center at the 1818 building, while supporting a Trauma-Informed Care environment. With the high prevalence of trauma among individuals receiving mental health services, the Program Coordinator must understand the effects of trauma on health, coping, and other aspects of the lives of those we serve.

This position is primarily responsible for coordinating program operations, service delivery, ensuring compliance with policies, regulations, and program requirements. The Program Coordinator helps clients in achieving individual goals, maintaining stability, and transitioning to a less restrictive setting where applicable.

This position must understand, appreciate, and respect the diversity and cultural differences within our Cascadia community. As such, it is expected that this position promotes integrated care, our vision of trauma-informed and person-first approaches, and helps create a work environment of inclusion, safety, and acceptance.

Essential Responsibilities  

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.  Management reserves the right to modify, add or remove duties as necessary.   

General:

• Act as a liaison between residents/clients, treatment teams, program staff, and community providers to ensure effective service coordination.
• Plans, facilitates, and oversees group therapy sessions for the Hope Center day treatment facility.
• Facilitate skills training and therapeutic interventions as required by individualized treatment plans.
• Maintain accurate and up-to-date documentation in the Electronic Health Record (EHR) and ensure compliance with local, state, and federal regulations.
• Coordinate the random urinalysis schedule for clients in the program, including scheduling, collecting UAs as needed, and interacting with laboratory for questions around UA results.
• Provide administrative support, including scheduling appointments, tracking prior authorizations, and submitting required reports.
• Develop and maintain positive working relationships with community partners, funders, and referral providers.
• Assist in crisis intervention and de-escalation while following emergency protocols and procedures.
• Participate in program development and quality improvement initiatives to enhance services.
• Assist with program supplies inventory, vendor coordination, and office administration.
• Ensure safety compliance, including adherence to HIPAA, mandatory abuse reporting laws, and fire regulations.
• Attend staff meetings, training, and supervision sessions to stay informed and contribute to program improvements.
• Perform other duties as assigned.

Regulatory & Compliance:

• Comply with laws, regulations, policies, and procedures under which the program and company operates.
• Assist in crisis situations as appropriate; follow protocols and procedures in coordination with the treatment team.
• R