Clinical Case Manager (31884)

Swing shift 1pm-11pm, either Sun-Wed or Wed-Sat

Purpose: (General description and summary)

The Compass Rose Transition-Aged Youth Supportive Living Program (TAY-SLP) QMHA Clinical Case Manager provides community and home based interventions designed to stabilize and move toward independence individuals participating in the Compass Rose TAY-SLP program in Multnomah county. The Clinical Case Manager works as part of the clinical team to implement, monitor, and document services to individuals enrolled on this team. Clinical Case Manager follows procedures, outcome goals, and reporting requirements as outlined by New Narrative’s contract with ODHS. Services are both in home and community based, emphasizing utilization of natural community supports such as: DHS, SSA, MH Court, family, friends, landlords, employers etc. Clinical Case Manager will be expected to provide services in community settings, including participant’s home, as well as transport participants to and from appointments and link to area resources.

Accountabilities: (Responsibilities of the job)

Clinical Case Manager provides services as outlined on the treatment and TAY plans for participants. Compass Rose team members provide comprehensive wrap around services to assist individuals to meet their basic needs, accomplish goals as outlined in the clinical treatment and program plan, attain the highest level of independence possible, and continuously strive for mental health stability. Clinical Case Manager is responsible for providing case management, skills training, crisis administration, and other services as needed.

General Duties:

• Provide onsite coverage for Compass Rose early program housing
• Monitor, coordinate, and document all agency services.
• Adhere to Confidentiality, Professional Ethics, and Dual Relationships per policy and Administrative Rule
• Adhere to the National Association of Social Workers Code of Ethics.
• Knowledge of EHR system and ability to concurrently document participant interactions
• Have regular, daily contact with participants.
• Develop relationships with providers, chosen supports, and stakeholders to facilitate service provision
• Advocate for participants

Case Management:

• Assist participants in connecting to resources needed to achieve goals set in the individual service and support plan.
• Monitor medication distribution and assist with prescriber visits.
• Coordinate with money management services, and intervene as necessary with landlords and other community stakeholders to ensure residential stability and fiscal responsibility of participants.
• Connection to education and employment supports
• Transport participants to and from: DHS, SSA, MD, prescriber visits, therapy, etc.
• Facilitate connection to low and no cost community resources.

Skills Training

• Collaborate closely with the QMHP to incorporate into each participant’s clinical master treatment and goal driven program plan the appropriate interventions to be administered by the QMHA, both billable and non-billable services.
• Assist participants with skills training related to individual ADL, IADL, and role function goals dependent upon their individual Service Plans.
• Teach recovery and symptom management strategies to prevent relapse of mental health symptoms and substance use and support sustained wellness
• Lead skill building groups to support participants in maintaining wellness and building community. Examples include: coping with anxiety and depression, anger, ADL and IADL management (time management, budgeting), conflict resolution, etc
• Teach independent living skills including but not limited to, community and system navigation, meal preparation and cooking, shopping, housing maintenance, cleaning, budgeting of time and finances, ba