Sr. Manager, Payroll Operations

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Role Purpose:

The Sr. Manager, Payroll Operations leads NBCUniversal's day-to-day payroll operations function. The Sr. Manager drives process execution to ensure effective and efficient service delivery through timely and accurate payments, distributions, and withholdings. Ensures the payroll operations function support compliance with local payroll regulations and collective bargaining agreements. This position also serves to ensure accountability from the Payroll Operations team for accurate data and metrics for reporting, auditing, and monitoring purposes. This position also serves to support and coach the Payroll Operations team. 

Responsibilities:

• Manage execution of NBCU Payroll utilizing SAP HCM Payroll and TimeKeeper (TK)
• Manage the preparation and dissemination of weekly and bi-weekly multi-state payroll for 40,000 union and non-union employees
• Ensure payroll processing of new hires, temporary workers, and terminations are accurate and timely
• Communicate actively with Operations, HR, and Finance to review cross-departmental impacts of the payroll process and financial posting
• Ensure all applicable federal, state, and local taxes, garnishments, employee benefit contributions, union dues etc. are properly withheld
• Serve as liaison with other departments in the resolution of payroll issues
• Partner with HR and Benefits in aligning and implementing ongoing process improvement and best practices for payroll and benefits
• Manage and act as subject matter expert for all payroll related systems specifically SAP Payroll, and the time and labor (TimeKeeper) systems
• Perform payroll systems monitoring and auditing as required
• Support management of mapping and automatic feed of payroll general ledger accounts such as taxes, child support, levies, garnishments, employee benefits contributions, etc.
• Lead team in providing quality service to the department and organization
• Ensure that the operational activities and team indicators of the team meet the expectations of the department and organizational strategic initiatives
• Work with Sr. Director to oversee the planning, implementation, execution, and evaluation of special projects
• Promote adequacy of staffing and services for identified and assigned populations
• Manage direct reports of staff within the department to accomplish results through on-boarding, training, development, performance management, and recognition
• Facilitate technology resources and tools to engage the team to work efficiently and accurately
• Coach and mentor staff; assist in difficult situations when needed
• Identify opportunities to standardize and/or create efficiencies of the delivery of services
• Promote collaboration with all disciplines and improve communication and collaborative process
• Perform other duties as assigned by the Senior Director, Global Payroll

Qualifications

Basic Requirements:

• Bachelor's degree in business, finance or related field
• Minimum of 9 years of experience managing payroll teams within large multi-state companies, including responsibility for and in-depth functional knowledge of payroll, time keeping systems, internal/external audits, issue resolution, garnishments, and research of payroll and wage/hour requirements
• Minimum of 9 years of experie