Topeka, KS - Theatre Staff

JOB OVERVIEW
As a frontliner, Theatre Staff will work behind concession and box office, interacting with
Guests to make each experience magical and fun.
This position requires you to work during the evening, on weekends, and occasionally on
holidays.

RESPONSIBILITIES
Job Duties include but are not limited to:
Customer Service
▪ Greeting guests upon arrival and making them feel welcome.
▪ Maintaining a positive, empathetic, and professional attitude toward guests at all times.
▪ Responding promptly to Guest requests.
▪ Ensure customer satisfaction and provide professional guest support.
▪ Staying current on new releases and upcoming movies.
▪ Communicating and coordinating as a team with your fellow colleagues.
▪ Completing any other duties as delegated or directed by your supervisor.
Sales
▪ Work behind registers managing transactions of guests on ticket sales or redemption of
vouchers.
▪ Sell concession items to guests.
▪ Be knowledgeable of the items offered by the theatre including prices.
Cleaning/Sanitation
▪ Obtain a Health Department “Food Handler’s Permit” within 30 days of hire if required
by individual state law or the local Health Department.
▪ Prepare and handle food in accordance with company policy and local health
regulations.
▪ Maintain clean and tidy workstation, concession, and box office areas at all times.
▪ Maintain clean auditoriums, restrooms and any areas as directed by theatre
management, including sweep and mop floors, pick up and empty trash in and around
the building.
• Completing any other duties as delegated or directed by your supervisor.

QUALIFICATIONS
▪ Must be 16 years of age at the time of hire.
▪ Great customer service.
▪ Must possess a positive attitude.
▪ Good communication and time management skills.

PHYSICAL DEMANDS
Physical demands include but are not limited to:
▪ The employee will be required to stand, walk, sit, use hands, handle, or feel, reach with
hands and arms, stoop, kneel or crouch. Reasonable accommodations for disabilities
will be provided, both short term and permanent.
▪ Must be able to move and transport up to 35 lbs.