Propane Sales and Delivery Specialist - Prairieland FS - Taylor, MO
GROWMARKAbout the role
At Prairieland FS, you have the opportunity to make an immediate impact. Working with the industry's top professionals, you'll develop new expertise through varied job experiences and company-sponsored training programs. And you'll be recognized and rewarded for your contributions. Plus, FS believes in attracting and retaining diverse talent. You can contribute your unique experiences and background to build a community that fosters mutual respect and meaningful relationships.
Propane Sales and Delivery Specialist
REPORTS TO: Energy Area Sales Manager STATUS: Exempt
The Propane Sales and Delivery Specialist is responsible for promoting, selling, and safely delivering propane and related energy products to residential, commercial, and agricultural customers. This role combines customer relationship management with operational responsibilities to ensure timely, accurate, and compliant propane delivery.
The Propane Sales and Delivery Specialist plays a key role in driving customer satisfaction, supporting sales growth, and maintaining the highest standards of safety and service.
Market and deliver energy products and services at profitable levels to patrons and target prospects in designated territory. This will be accomplished by the following:
- Showing a caring attitude towards the individual and the individual's operation.
- Thorough knowledge of the customer's operations, needs, concerns and goals.
- Become established as the leading problem solver in the trade area.
- Work together as a key member within the Prairieland FS Team.
- Maintain a positive and enthusiastic attitude while developing strong relationships with customers, understanding their fuel and lubricant needs.
- Provide basic troubleshooting assistance for fuel storage systems and dispensing equipment.
- Follow all Department of Transportation (DOT), Occupational Safety and Health Administration (OSHA), and Environmental Protection Agency (EPA) regulations regarding petroleum product handling and transportation.
Selling efficiency & skills - Utilize and always work to improve the following:
- The FS Sales interview road map.
- Identify new business opportunities and expand the customer base within the assigned territory.
- Understanding customer behavior styles.
- Assisting in competitive analysis and strategies in your trade territory.
- Handling customer complaints promptly and with appropriate procedures.
- Adhere to and support the company's credit policy, checking the credit history of patrons before making sales, and explaining the credit policy to new customers.
- Collects on accounts as needed according to the credit policy. Support the efforts of the Ag-Finance/Credit Manager.
- Thanking your customer for their past and future business.
Programs & Promotions - Use the Prairieland FS Marketing Plans as your guide and outline throughout the fiscal year:
- Communicate marketing programs and deliver sales promotion materials to customers and prospects.
- Establishes a route system in the delivery territory and delivers propane products according to customer requirements.
- Utilizing various seasonal product fill programs.
Records & Reports - Maintain the following records:
- Maintain accurate customer files, including tank information, sales delivery dates, and other pertinent details, while recording sales and delivery information on daily sales logs to ensure all transactions are properly documented in accordance with company policies and industry standards.
- Prepares order forms and sales contracts/bookings.
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