Director, Digital Engineering and Ecommerce Technical Delivery Management

What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John's team today!

Job Summary

The Director, Digital Engineering and Ecommerce Technical Delivery Management is responsible to oversee the projects driving our digital transformation. This role requires a strategic leader with a strong technical background and exceptional program management skills. This role is responsible to lead estimation, development, quality, and implementation of our domain-aligned teams, ensuring projects are delivered on time, within budget, and to the highest quality standards.     
     

Duties and Responsibilities (other duties as assigned) 

• Oversee the end-to-end delivery of digital transformation projects, from planning to execution.

• Lead and mentor domain-aligned teams, fostering a culture of accountability and excellence.

• Develop and manage project budgets, timelines, and resource allocation.

• Ensure alignment of technical solutions with business objectives and customer needs.

• Implement best practices for technical delivery management, quality, and risk management.

• Collaborate with cross-functional teams to drive continuous improvement and innovation.

• Monitor project performance and provide regular updates to senior leadership.

• Identify and mitigate potential risks and issues to ensure successful project delivery.

Education, Experience & Certifications

• Bachelor's or Master's degree in Computer Science, Engineering, Business Administration, or a related field.

• Proven experience as a Program Manager, Technical Delivery Manager, or similar role in a large-scale digital transformation environment.

• Experience in the QSR industry is a plus.

Functional Skills

• Strong technical background with experience in ecommerce and omnichannel platforms.

• Excellent leadership and team management skills.

• Proficiency in project management tools and methodologies (e.g., Agile, Scrum).

• Strong analytical and problem-solving abilities.

• Exceptional communication and interpersonal skills.

Our Values

• EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success.

• DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.

• PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first.

• INNOVATE TO WIN – We champion and challenge for a better way in all we do.

• HAVE FUN – We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence

• RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.

• CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo.

• BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry.

• WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity

     
 Papa Johns is an equal opportunity employer.

Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John's is an Affirmative A